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KNAPP MOTORS, INC.

(81 reviews)
Visit KNAPP MOTORS, INC.
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–6:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
New (517) 682-0564 (517) 682-0564
Used (517) 682-0531 (517) 682-0531
Service (517) 682-0487 (517) 682-0487

Reviews

(81 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of KNAPP MOTORS, INC. from DealerRater.

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The best car salesman

This is my second experience purchasing a new car from Adam Dumoulin. He did a great job again because I brought another new car!! He is very professional,knowledgeable, and helpful. Adam answers all my questions and shows me the different features on the new car. He is great to work with!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best Car Shopping Experience EVER!

Professional, sincere staff, handled all customer needs. Adam, best salesman EVER! He is someone to trust. Recommend! All staff handled any issues that arose in a fastidious, and thorough way. Any Toledoans reading this review: GO Straight to Blissfield, or Adrian (sister dealerships there) to buy your vehicle. Good selection, better prices. Bypass “Nice”car (not very nice to me)... where male salespeople treat you like yesterday’s newspaper - where the same salesman completely forgets he sold you a vehicle three years before, and have no service. Where they use the death of a brother to gain traction for a sale using sympathy. No thank you! Bypass BG, Ruth Thayer sold a car out from under her sales rep that I had test driven the very same morning; and going to Jim White Honda; please; only for service issues. Management is WRONG there. Had a very creepy used car salesman touch me on way to test drive vehicle; and he was reported. Scheduled appointments that were never honored. Stood in the middle of a showroom floor surrounded by sales people busy, not with breathing, live, in-person customers, but with their computers. I literally stood there and said loudly “Does anybody want to sell a car today?” That day I was ready to test drive and buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Adam Dumoulin was a great sales consultant to work

Adam Dumoulin made my car buying experience flawless. He was very knowledgeable and explained all the features of my new Equinox. I could not be more happy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Seriously Amazing!

Go see Larry Wahl. He is a straight shooter that does not play any games. I bought my new Tahoe and was out of the dealership in under a hour. I wasn't pressured for any upgrades with warranties. Sold the SUV for MSRP which is unheard of with these shortages going on. I drove almost 5 hours to this dealership and wouldn't hesitate again for this premium service. Thank you Larry!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Dealer

Just leased my second vehicle from Knapp yesterday. Very happy with both experiences and both salespeople (Larry and Kevin). They are very friendly, honest and no pressure. I highly recommend this dealer compared to others in the area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New Vehicle Purchase Experience

Very knowledgeable staff and excellent customer service at Knapp Motors. Our salesperson Larry Wahl was very accommodating and was able to work with another dealer to locate our specific vehicle and then went above and beyond going over all the features and functions of the vehicle at the time of delivery. This is the 2nd vehicle purchase from Knapp's and I would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Sue W

Excellent sales and service! We were thoroughly given explanation on getting to know the vehicle. Very courteous and friendly. Always great help with sales and service. Would definitely recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

I stopped by with no appointment met Larry had the car the next day he told me all the details are for car he knew everything about the cars operation

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

New vehicle lease

Have leased two vehicles from Knapp’s Buick/Chevrolet in Blissfield. Very satisfied with the knowledgeable staff there, they are friendly and courteous. Salesperson Adam Dumoulin was very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for choosing Knapp Motors, Inc. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

New Chevy Silverado

Very fast, convenient, and friendly service. Knapp even worked with another dealership to get the truck I wanted. This is my fourth vehicle from Knapp and we will continue getting our vehicles from Knapp!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!