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KNAPP MOTORS, INC.

(81 reviews)
Visit KNAPP MOTORS, INC.
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–6:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
New (517) 682-0564 (517) 682-0564
Used (517) 682-0531 (517) 682-0531
Service (517) 682-0487 (517) 682-0487

Reviews

(81 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of KNAPP MOTORS, INC. from DealerRater.

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Knapp Chevrolet

excellent customer service! Very nice experience with very pleasant people! I’m very glad I went to Knapp and will continue to buy there! Thank you Keven vanErt

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Knapp Chevrolet Buick and we hope to see you again soon!

Quick response

I contacted them about a Suburban they had to see if it was still available. They were very quick to respond back and get me all the information I was looking for. Unfortunately, it ended up not having what we were looking for. I have since gotten updates from them about seeing if we are still looking and they are keeping an eye out for me as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for sharing this feedback! We are happy to hear that you had such a positive experience with us! We hope to be of service to you in the future. Best wishes, Knapp Chevrolet Buick

Not a happy CUSTOMER

Camaro needed brakes in less then 30days. Dealership told me I didn't after riding 1.5hrs bothways. Paid for repairs didn't pay for gas, time. Unhappy

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to address your concerns. Please reach out to us directly at (517) 682-0003 when you have a chance. Thank you, and we look forward to hearing from you.

Customer

Awesome dealership! From sales to service they treat you right.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Owner

Joshua was fantastic! I’m so pleased! From the first day of looking for a new car, to the day I picked mine up, everything went perfect!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Knapp Chevrolet Buick and we hope to see you again soon!

Rolling out in a 2019.

Just bought a new 2019 AWD Traverse. Extremely happy with our salesperson Kevin. They took care of everything including the license plate. Definitely look forward to working with Kevin and Knapp Chevy when it comes time to buy our next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Oil change and noise in front end.

I thought I might have a bad wheel bearing, The noise was a large piece of plastic wrapped around the rotor.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello there, thank you; we appreciate your feedback! We are always more than happy to assist you if anything comes up. Take care!

owner

Very good service always friendly. Been buying vehicles from this dealer for many years. Would recommend this dealership to anyone. When calling for service, everyone is very friendly and service department works around our schedule to get the vehicle in to get what ever needs to be done to it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Used Car with Low miles

Had a great expeirence with Adam with Knapp Motors in Blissfield, MI

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Knapp Motors, Blissfirld Mi.

Had great experience and they gladly are taking care of my wife's Buick that was purchased elsewhere.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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