Reviews
Write a reviewPrompt, efficient service
I brought my truck in on a Monday without an appointment due to a part breaking over the weekend. They found a part that would normally have to be ordered. Truck was fixed within 4 hours of dropping it off. Service desk, parts dept. and the shuttle driver were all friendly and extremely helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad to hear everything was completed to your satisfaction, Gary! Please let us know if you have any additional questions! Safe travels!
06 Ford Fusion
service: Brought my Ford Fusion in for it's 85,000 mile check up / oil change etc. Bob B took great care of me....as usual! Your advisors Bob, John and Tom are all great, and I've had the pleasure to have worked with each one of them since 2007!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your continued business here with us, Joan! Here at Mitchell Selig Ford, we sincerely value your business and hope to see you again!
Great service
There aren't many like TJ Selig. He was a great help and made my latest experience easy, just like all of my previous purchases.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for being one of our valued clients, Richard! We look forward to your next visit!
Routine oil change
I brought my vehicle in for a routine oil change and tire rotation. Staff was courteous and prompt
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for taking the time to leave us your feedback, Peter! Please let us know if there is ever anything else we can do to assist you! Take care!
Outstanding service.
I used to live in Bloomfield, bought my Escape form you. Moved to canton so last time I needed work I gave another Ford dealership a whirl. Wasn't happy, it wasn't a bad experience, just not a good one either. This time I drove the half hour back to you. Tom is amazing. Kind and accommodating, went the extra mile to do everything he could for me at short notice. If you have a service award or employee recognition program, please consider Tom in the Bloomfield/Windsor service office.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is gratifying to hear that we have been able to earn your trust in our business, Andrew! Thank you for choosing Mitchell Selig Ford as your first choice for service! Take care!
Convenient service stop
I brought my vehicle in for an oil change first thing in the morning. Bob took me right in and there was a comfortable lounge area with coffee and tv while waiting. A shuttle ride to work was available if needed, but I chose to wait. It took a little longer than I had hoped, but hey it was Monday morning! I was out within an hour and on my way to work. Very convenient way to take care of an oil change!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad to hear everything was completed to your satisfaction, Albert! Thank you for taking the time to leave us your response to the outstanding service you received! We look forward to your next visit!
Great dealer
I had my vehicle in for a few recall notices, light bulb replacement and an oil change. The technician failed to replace the correct light bulb but made good upon return visit. Although this was inconvenient, I am very happy with the prompt service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad we were able to resolve this quickly for you, Richard! Thanks for your wonderful feedback!
Perfect Experience
Had my for fusion in for an oil change. Everyone was extremely nice and certious. They had me in and out very quick and feeling like my car was in great hands.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Review
TJ and his staff were very helpful, friendly, and professional. A great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Long-time customer has positive experiences
I bought my 2014 Escape last March and was pleased with the purchase experience. I have had the car serviced twice at 5,000 mile intervals and I am very pleased with the vehicle and my service experiences have been satisfactory.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase