Reviews
Write a reviewVery good service and price was right.
Shopped for several months for the 2015 F-150. From New Jersey to Connecticut. I found the right truck at Mitchell Selig Ford in Connecticut. The service was very good and the price was right.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
great service
Good people,would recommend this dealership to others
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the wonderful review, Kevin! If you have any additional questions, we will be more than happy to assist you! Safe travels!
service on escape
Great customer service! no appointment and was serviced quickly. Bob was very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Marie, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If you have any additional questions, we will be more than happy to assist you! Safe travels!
Volvo owner
A simple oil change turned into several days of inconvenience.
- Customer service 3.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Virginia, thank you for your honest feedback about your recent experience with us. Please know it was not our intention to inconvenience or frustrate you in any way. We would like to speak with you regarding what went wrong so please give us a call at your earliest convenience and we will do our best to try and make this right, if we still can. Thank you for your honest comments and we hope to hear from you soon. - Bill Filiault, Sales Manager
Range Rover Sport repairs
As always, Land Rover Farmington Valley provides excellent customer service and support. Going there is always a pleasant experience I look forward to.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Salesman Experience
I've purchased a number of vehicles over the years and have had dealer experiences that went from great to terrible. This time, I wasn't sure if I wanted another Explorer, an Edge, or an Escape. Our salesman, Rodney Franks was wonderful to work with. We looked and test drove most of the afternoon. Rodney listened to what we were saying about each model and helped us settle on a 2015 Escape. He genuinely wanted us to buy the car we would be happy with, not the most expensive one, not the one with options we didn't need/want. Also, we felt that the dealer gave us a good, fair deal and we went home with our new car that day. I examined the facilities and both the showroom and the service area were very clean and orderly. Nothing negative to report.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fast, hassle-free service.
Very easy to deal with. Prompt communication with sales transaction.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
excellent service
from tom's greeting to peter expaining everything it was great,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
excellent service
In have purchased 12 vehicles from Mitchell Selig ford because of the service after the purchase. The service department is top notch my service adviser Bob Bergeron is the best in the business giving top notch service .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent service
I have bought 12 vehicles from this dealership because the dealers service department is excellent especially Bob Bergeron my service writer
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase