Reviews
Write a reviewalways great service
totally professional level of service, and the ability to not ridicule my mistakes or misconceptions, even when they'd be justified
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mary, you're being too hard on yourself!! :) Thank you for your kind words, and for your continued business!
friendly, honest place to buy a car
was treated with respect and with courtesy- mr. Sherman was both informative and honest I bypassed a Subaru dealer right in my town and drove 45 minutes to ruges in Rhinebeck to buy my car
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Theresa, we appreciate your comments and for taking the trip! We hope your new Subaru!
Makes car buying a pleasant experience
We are very impressed with the efficiency and kindness of knowledgeable personnel who are very accommodating. They are also honest and straightforward. No games.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Penny, we appreciate your kind words and your business!
2016 Subaru Forrester Touring.
Our sales person, Ryan, seems qenuinely committed to providing the customer, me, with a very pleasant, and positive experience. Nice new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Margareete, we're so happy you had a great experience. Thanks for your business and enjoy your new Forester!
Great car, after I got it back from the recall
Respectful,, non-pushy salesmanship, letting the car sell itself. Responsiveness to questioning, ease of pickup, focus on solving problems. Excellent customer relations.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks Barbara, we appreciate your kind comments and your business!
Service at Ruge's subaru, Rhinebeck NY
Greeted upon arrival, write up was quick and easy. Car was taken into shop within minutes. Also, like your new K-cup coffee machine in waiting room! Check out was also quick; while payment was processed, another tech took a minute to see my name, then indicate to me where car was parked. Only took a minute, but a nice extra touch!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Edward, we appreciate your business and your kind words! Hope to see you again soon.
Genuine and personal salesman
Personable salesman who seemed genuine and honest. We were very happy with how quickly the saleman returned our calls. He was not pushy and seemed very open in all of his answers to our questions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Laura, we appreciate your kind words, and your business!
Purchase
Friendly service, understood my needs, wishes and finances and able to target the best choice of mid-level vehicle with desired color
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rule's Automobile Service, top shelf
Service was done quickly, evaluation of the car was thorough and honest, no attempts to sell unnecessary service ever at this agency. It is hard to trust auto services but I have found Ruge's trustworthy since the first time I had a car serviced there, several years ago. Have purchased 5 Subaru's here, service has a lot to do with decisions to purchase here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks Robert we appreciate your business, and your kind words! We look forward to seeing you again next time!
Very friendly and knowledgable
Very friendly and addressed all my concerns. Highly recommend Ruge's Subaru. Low pressure sales department and good service department. I love my Subaru,
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Tammy, we appreciate your comments and your business! So glad you're loving your new Subaru!