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Greg Sweet Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (86 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (86 reviews)

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Greg Sweet Repairs

We have had a 2017 Lincoln MKX for 3 years. It has failed to start 4 times in cold weather. Getting ready to leave our daughter's house in Jefferson Ohio, the car wouldn't start. We called Lincoln service and since there were no Lincoln dealers within a reasonable distance, our car was towed to Greg Sweet Ford. It has been towed to 3 other dealers when it hadfailed to start before. None of them could find anything wrong with the vehicle. The tow driver was at the house within 10 minutes of getting off the phone and arrived at the dealer about 11 am. By 2 pm, they called us and had found a relay stuck open. We told them to service the car and we would pick it up the next day. By the next afternoon, the car was serviced, washed and relay replaced. We were very please with the dealership. I would recommend their service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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pressure

went to look at dodge journey car was junk tapping and knocks in engine was there for less then 1 min and sales man said how are you going to pay for this how much down before i could look the car over buy on line dont deal with these bozos there is a reason they sale cars no skills to do any thing else

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Outstanding!!

This is our 3rd new car from Greg Sweet Ford. Everyone is always so helpful, friendly, and professional. The shop does a great job with service as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2015 chevy trax

Karen did absolutely amazing. I love my new chevy trax. I will definitely be back for future car purchases! Shout out to greg sweet Ford !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awful service

Worst dealership I have ever delt with!! At point of sale promised a break control for the pickup I purchased. Five weeks later plus back and forth e-mails and conversations....STILL NO break control!!!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2017 Ford Escape

Just bought my 2nd car from Joe Coccito. He is very pleasant and found the car I wanted at the right price. Everyone at this dealership goes out of their way to be helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again Janice! We appreciate your business!

Great experience

Excellent customer service with Danny Pifer at Greg Sweet Ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jennifer, Thank you again for your business! Enjoy your new ride! Greg Sweet Ford-Lincoln

2012 Ford Edge

Joe was helpful and understanding with our car buying needs. He is friendly and engaging as well. The dealership answered all of our questions and the service area even took the extra time to explain side cut keys to us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Ashley - thank you for your business. Glad you really like your Ford Edge! We look forward to seeing you again soon.

Lincoln Continental

We just bought a new Lincoln. It's our second one in two years. We always get a good deal from Joe Coccito.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for your business Judy. Enjoy your Continental! We look forward to seeing you next time you are in.

Servicing of vehicle

Was greeted nicely & promptly after entering & after my information was given I was put right into rotation of vehicles. I did have an appointment. The waiting room is clean & roomy with TV, coffee, & lots of magazines. The wait was about normal for evening they were doing. The job was completed & I love that they wash the car! Thank you for the great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you! So glad that you stopped in and we will see you again soon!