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Greg Sweet Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (86 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (86 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Review

These guys are awesome! During the time we needed a car to get to and from work the wonderful customer service representatives did everything in their power to make sure I was able to get into a vehicle. For that we are grateful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Maggie, It was a pleasure working with you! Come back again when you are ready!!

Great Service and Great Value

Sales Associate Karen Ann Horvath was stupendous! I got a great car at a great price and I Love it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Extremely Helpful and Knowledgeable

I was very pleased with the service I received from Karen Horvath and the dealership as a whole. The 2013 Ford Fiesta Se is great! I highly recommend Karen to all my family and friends who are in the market. Very professional and a great personality to boot!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Wonderful service, great people, clean facility

We have dealt with Greg Sweet Chevrolet for many years and have always had great service. All the people that work there are completely helpful and very courteous. We mainly deal with Dave Anthony who is a wonderful salesperson and has always helped us out when dealing for a car and or truck. The facility is clean overall a great place to buy a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Disappointment became excitement

I would like to thank Karen Horvath of the N Kingville location and Steve Cook of the Conneaut location. Karen took the time to take me to Conneaut to view the used trucks available. She was so easy to talk to and made me feel as important as a new truck buyer when I was only interested in used. I found the one I liked and our process began. The general manager came to introduce himself also which reinterated how important they made someone like me feel! We then met F&I dept. who said she would have to get back to us and would contact us the next day since I had to leave for work. Imagine how disappointed I was when I heard nothing! My wife then researched online to find me a truck and made arrangements to take Saturday off to go to Cleveland area when (2) days later we finally rec'd a call to contact her. The deal was ready so I went to Conneaut to finalize the deal. Mr. Cook took the time to show me how all the options operated even though they had officailly closed by the time F&I finished. Karen contacted me that Monday to follow up and spoke with my wife. Imagine how thrilled I was to find out the first oil change is free and they also wash it for me!!!! First experience with Greg Sweet Dealerships but certainly won't be the last!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations! Thank you for your business! We look forward to seeing you again soon.

Absolute Pleasure to work with.

A+ Dealer..Bud and Regina were a pleasure to work with..No pressure to make a sale, and the financing was smooth process.. Thank you Greg Sweet Chevrolet..!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank YOU Jeff for your business! It was our pleasure.

Wonderful Service

Colleen went above and beyond with her attention to me in the recent lease of my new Edge. I love the vehicle and the lease process with Colleen was the easiest process ever at a car dealership. I have told numerous people about the dealership and hopefully this will have some impact on your customer base.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your business! Thank you!

God's Gift

My experience with Greg Sweet Ford and Karen Horvath is always a pleasure. My second vehicle and outstanding service from Karen, an absolute delight! Chris Ritchey, Sales Manager unbelievable! Got a beautiful and reliable truck which is MUCH appreciated coming from a working man. GREG SWEET CANNOT BE BEAT!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mr. Kopack, Thank you once again for your business!

Frederick Rounds

On 03/05/2015 I purchased a 2014 Traverse. This is the second vehicle I have purchased from Al Coccitto. at Greg Sweet. My first vehicle was a 2010 Equinox and was 100% serviced at Greg Sweet Service Department. I am one of those people who at my age does not find spending large sums of money pleasurable. But Al, the service department, and office personnel made it exciting. I will continue to have my new vehicle serviced at Greg Sweet and will highly recommend this dealership and it's staff to my friends and any one who is looking for a good deal. Keep Up the Good Work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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So Thankful!!

My husband and I came to Greg Sweet with a couple of problems, negative equity and a less than perfect credit rating. We'd been to several dealerships and were treated like we didn't have the right to be looking for cars or to even show our faces in their dealerships. From the minute we entered Greg Sweet and met with Karen Horvath, we knew we had made the right decision. Karen and the team who helped us made us feel right at home and very comfortable every step of the way. They provided us with all our available options, answered all our questions and didn't stop working until they provided us with a deal we just couldn't walk away from. We did purchase a 2010 Ford Edge from them and have been nothing but happy with it since driving it off the lot. A huge thank you to Karen and her team at Greg Sweet who worked tirelessly until we had a deal that we were happy with and could live with financially.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you! We really appreciate your business and look forward to seeing you soon for your next service appointment.