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Spirit Ford

(252 reviews)
Visit Spirit Ford
Sales hours: 9:00am to 3:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm 8:00am–3:00pm
Sunday Closed Closed
New (734) 732-4242 (734) 732-4242
Used (734) 619-6852 (734) 619-6852
Service (734) 418-8973 (734) 418-8973

Reviews

(252 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spirit Ford from DealerRater.

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Always able to get the car I want and it is always a

Always able to get the car I want and it is always a pleasant visit working with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great service representative.

Great service representative. Appreciated the use of loaner vehicle. Would recommend them for diagnostic services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have been buying Ford products since 1978, and Spirit

I have been buying Ford products since 1978, and Spirit Ford has been the best dealership I have ever done business with, bar none. Very professional and respectfully. They actually treat you like a real customer, personal service, door to door delivery, quick turnaround, communication, etc... If you're in the market for a new or used vehicle, I would highly recommend Spirit Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The reason to take my car in was for an oil change.

The reason to take my car in was for an oil change. The work was completed promptly. The workers also told me that I needed to replace a part. I gave my ok and they completed the work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Sally, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

Tony Krebs is the best!

Tony Krebs is the best! Always helping me with technical issues, and always returns my calls as soon as possible. He goes out of his way to always help us. We have been dealing with Tony and Spirit Ford for years. N.Rudolph

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Spirit Ford is the best Ford dealer!

Spirit Ford is the best Ford dealer!! Kyle is great, always willing to help and get the best deal. Every time I need to get a vehicle, I go with Spirit Ford and Kyle!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I bought a 2013 Dodge Grand Caravan.

I bought a 2013 Dodge Grand Caravan. Big mistake. The whole engine had to be rebuilt. Now the whole brake system needs to be replaced. I was driving my van and the brakes just went out. Talk about terrifying. They sold me a very unsafe vehicle. Actually put my life at risk. I will never go there again. I would not recommend this place. They will put you in an unsafe vehicle. Laughing all the way to the bank.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience and very happy with the vehicle.

Great Experience and very happy with the vehicle. Purchase was easy and minor repair was covered with no expense to me. Would definitely recommend if you?re in the market for a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Steven, thank you for leaving such a great review and high star rating. We hope you continue to choose Spirit Ford, Inc. for all your vehicle needs! Take care!

The purchasing experience was great.

The purchasing experience was great. Our salesman Tony Krebs was very helpful and knowledgeable. We would definitely recommend Spirit Ford.to anyone purchasing a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Vehicle was exactly as described on the listing.

Vehicle was exactly as described on the listing. Price was fair and there were no hidden fees or charges. Negotiation was super easy. Staff was all extremely professional and helpful. I would 100% buy from this dealership again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we are very happy we could provide you with a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!