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Bob Ferrando Ford

(2,345 reviews)
Visit Bob Ferrando Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–6:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–2:00pm
Sunday Closed Closed
2023 state dealer award
View 7 awards
2023 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (814) 474-7800 (814) 474-7800
Used (888) 837-7059 (888) 837-7059
Service (877) 887-2243 (877) 887-2243

Reviews

(2,345 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Ferrando Ford from DealerRater.

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They worked with me despite the weird situation with my...

They worked with me despite the weird situation with my work schedule. They even jumped through hoops to get the vehicle ready for me at a moments notice. This is my third vehicle from them. I recommend them to my friends. They offered me a great price right off the bat. They even helped me get further discounts. I will purchase my next vehicle from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent interaction and delivery service.I’ve had a...

Excellent interaction and delivery service. I’ve had a difficult health diagnosis since my purchase. The convertible will help me through it. Thank you for a great deal and service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Your salesman lied to me. I will not return and I will...

Your salesman lied to me. I will not return and I will not recommend you to anyone. I thought you were a reputable dealership but I see that you are not. Sold me a broken car and refused to fix it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Serv.dept.went above and beyond expectations yesterday...

Serv.dept.went above and beyond expectations yesterday while performing service to my truck. They got backed up on the truck lift and offered me a loaner car. I went home and mowed my yard and I then got the call, my service was completed. They didn't have to offer me a loaner car. That was superior service. We dont see that everywhere we do business

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Good dealership great straightforward people Todd K .was...

Good dealership great straightforward people Todd K .was a pleasure to work with! Easiest buying experience ever!!! Thank you so much for the good deal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Overall, just a terrific experience returning a leased...

Overall, just a terrific experience returning a leased F-150 and picking up a new one. Never felt rushed or unattended, clear answers to all of my questions. Shawn Haas was great. As long as he’s there Ferrando has a friend, and loyal customer, in me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Nothing but praise for Ferrando ford world. They gave me...

Nothing but praise for Ferrando ford world. They gave me 3 free oil changes when I purchased my car,to be used within 1 year. It was a year and 3 months and they still honored my 3rd oil change. Thank you!! Service men were very nice and helpful. I will be buying some new tires there soon, their parts guys gave me a good price. Thanks again Bob!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Its a shame you get penalized for having the X...

Its a shame you get penalized for having the X plan..Dropped my trade value $6000.00.. It was apparent there was no interest in obtaining the vehicle I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They set up an appointment around my schedule and get my...

They set up an appointment around my schedule and get my car checked out. They get me in an out in a reasonable time. They are wonderful to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great dealership very easy and Nice to work with the...

Great dealership very easy and Nice to work with the whole process went very smooth also Todd K made my first truck buying experience awesome

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.