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Bob Ferrando Ford

(2,340 reviews)
Visit Bob Ferrando Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–6:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–2:00pm
Sunday Closed Closed
2023 state dealer award
View 7 awards
2023 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (814) 474-7800 (814) 474-7800
Used (888) 837-7059 (888) 837-7059
Service (877) 887-2243 (877) 887-2243

Reviews

(2,340 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Ferrando Ford from DealerRater.

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Fas and easy deal

Very friendly to deal with. I went in to look at a used vehicle and came away with a new vehicle. Thank all of you that made the process very easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I have always been treated fairly and with respect both...

I have always been treated fairly and with respect both by the sales team and the maintenance department. Car is now 6 years old and I have had no problems.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Awesome Service

We have always had quality service by friendly and helpful employees at Ferrando location. We have been customers at Ferrando for over approx. 38 years. Service department and Sales have always did their best to keep us happy. I think being a loyal customer for so many years shows what awesome employees are at this location. I also like the fact the go out of their way to know you personally and you are called by name. Most of the people we deal with have work their for years and that is comforting to me to deal with the same people all the time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service. Clean and friendly atmosphere. Loaner car...

Great service. Clean and friendly atmosphere. Loaner car was clean and ready to go. Overall an excellent experience. I will definitely visit them again. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

can’t say enough about the great service i received. i’ve...

can’t say enough about the great service i received. i’ve been disappointed at Erie ford Service departments vs the stuart and venice florida ones we use . i’d rate them more starts if i could.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had outstanding service from the moment I drove into...

I had outstanding service from the moment I drove into the lot. The General Sales manager, Dana Greenawalt and the Service Department manager John Barney and his crew went above and beyond to handle everything in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Do not comment should NOT be a requirement to give you a...

Do not comment should NOT be a requirement to give you a review should Not be forced to comment if customer does not want to

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Brought my car in for service was very pleased with work...

Brought my car in for service was very pleased with work and time it took to complete the work although it was a simple job still had the work done way faster than expected ty all for your service kindness and I will bring it back when needed I give all ur service people 5 stars

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service from Arlen. I got scheduled quickly...

Excellent service from Arlen. I got scheduled quickly with the service appointment. I was waited on promptly when I got there. My oil change was done in less than an hour. I’m very happy with the service at Bob Ferrando

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very good

Arlan is right on top of my needs. He let me know what was going on with my truck. Greg in parts was so very helpful too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.