Reviews
Even though dealer service and parts cost might be a
Even though dealer service and parts cost might be a little higher than another local shop, I trust Arlin and his team of techs to get things done right. That's what matters most to me
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always prompt, friendly and professional.
Always prompt, friendly and professional. Bob Ferrando Ford got me in right away, too. They're a well oiled machine.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was great!
It was great! Shawn was easy to work with, we received good value for the trade in and left in a new car in a couple of hours!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very pleasant experience.
Very pleasant experience. I’m an out-of-state buyer and had an easy transaction. My Vermont DMV even commented that the dealer made the process very easy for them, too. Good price. Good bookkeeping. Good, friendly, honest and responsive service. Can’t really ask for more.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Outstanding with making my appt when I needed quick turn
Outstanding with making my appt when I needed quick turn around with oil change and tire rotation
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was good.
It was good. I was able to get my car in right away to get inspected. When dropping my car off the gentleman was friendly. When picking my car up the lady checking me out could have been a little more friendly. The only thing she said was sign here. No greeting or goodbye. I did not have any issue with my car so I did not really have a lot of interacting with the service team.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Shawn made the experience seem more like a meeting a
Shawn made the experience seem more like a meeting a friend than buying a car. And that changed the whole dynamics of dealing with a salesman!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Took a long time to get the parts in on back order, but
Took a long time to get the parts in on back order, but the crew replaced our tow hitch wiring harness as fast as they could.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
A bit long but good nice reps Been doing business for 30
A bit long but good nice reps Been doing business for 30 plus years always good
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Was very easy to pick up the parts I ordered online for
Was very easy to pick up the parts I ordered online for the website page
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair