Reviews
Silverado 1500 Purchase
My wife and I were looking to buy a new pickup. Dennis helped us all the way through the process. Thank you Dennis. Was a pleasure.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New Blazer
Jesse did a great job finding the exact car I wanted. He was respectful and patient. I highly recommend buying from Norfolk GM Auto. This was my 6th purchase and the experience just keeps getting better :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Car shopping
Jesse spent 2 1/2 hours working with me to find the vehicle I wanted. He was very helpful, courteous, and friendly. He sold me my last vehicle and that is why I came back to see And that is why I came back to see them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your continued support and we are pleased to know that Jesse was able to find the vehicle that is just right for you!
Good experience
Jesse Keizer made the experience very easy. I would recommend him and Norfolk gm to anyone. Thank you for a great wonderful experience with our first time leasing
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Happy GM truck owner
I love my new truck. I have bought several of my vehicles from Norfolk Auto and they have always gone above and beyond to make it a great experience when trading trucks. My favorite salesman (Felipe) has always kept in touch and made sure that I was happy with my truck and the service to keep it in top condition. I recommend Norfolk GM to my friends when they want a different vehicle. Thanks Norfolk GM Auto Center for our great friendship over the past several years.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New Vehicle
Dennis did a great job helping us find a new vehicle! We will definitely be doing business here again and would recommend to anyone looking for another vehicle.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
New 2019 Equinox
Jessie did an outstanding job again for us. Thank you for the personal touch. Also the gentleman who helped with the financing did an excellent job also. Again Thank you Norfolk GM. Bobbie Lowry
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Norfolk GM Auto is highly recommended!
Great place to buy a new car! Jessie did everything he could to locate the exact car we were hoping for, including all the options! He was very respectful and patient as we made our decision. We are very happy with them and our new car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Stacy! Thank you for your positive feedback and we are pleased to know that Jesse found you the exact vehicle you were looking for! Enjoy your new vehicle!
2019 Silverado Double Cab pickup
He was very helpful and explained everything to us very well. we are completely satisfied. We would surely deal Mr Nielsen again next time. He was very accommodating and answered all our questions
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your positive feedback and we are pleased to know that you had a great shopping with Chris, we are lucky to have him. Enjoy your new vehicle!
Buick
Our Salesman Felipe Martinez was considerate, informative, and very patient in teaching and telling us about the Buick Encore. He treated us like we were the only people he had to help that day and yet was not pushy to sell us anything.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Bruce! Thank you for your positive feedback and we are pleased that Felipe thoroughly explained all of the features that the Buick Encore has. Enjoy your new vehicle!