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Balise Hyundai

(528 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2018 consumer dealer award
View 2 awards
2018 consumer dealer award 2017 consumer dealer award

Reviews

(528 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Balise Hyundai from DealerRater.

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Great car and great service

Called to set appt and advised what we wanted and to have all ready since pressed for time. Wahab was concientious of this and met our expectations. Very knowledgeable and professional and in no ways "pushy" which we appreciated. It sealed the deal for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Professional

My salesman was very professional, and helped me find the best vehicle at a great deal. He went over all my options and was able to answer any questions and concerns I had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

HAPPY WITH SERVICE

I HAVE BEEN LEASING HYUNDAI'S FOR AROUND NINE YEARS. EVERYTIME I VISIT BALISE, IT HAS BEEN A PLEASANT EXPERIENCE. THIS TIME I WORKED WITH MARCUS AND HE WAS VERY HELPFUL AND MADE SURE I WAS HAPPY. HE ALSO MADE SURE I GOT THE RIGHT DEAL. THE OFFICE PEOPLE WHERE I SIGNED ALL THE PAPERS WERE ALSO VERY NICE.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Easy to deal with

Everyone was professional and up front. No haggling required. Gave me a great price the first time. Car was ready when I went to accept delivery, so I was in and out in just a couple minutes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Professional

My salesman was very professional. He went over every question or concern I had and I was very pleased with him. I would definitely recommend this dealership to a friend or family member.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best buying experience

Bought a used car from Marcus at this dealer. Everyone at the dealer went beyond and above. Great price great customer service. Had to drive 200 miles to get there because they had a car I wanted. Would drive 200 miles again for next car purchase because of excellent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're happy to hear that you've had such a great experience with us! Our staff works hard to go the extra mile for all of our valued customers. We sincerely appreciate your loyal business and hope to continue to serve you for many years to come. Safe travels!

Excellent, Superb

Worm atmosphere unbelievable fast deal to my satisfaction . I will highly recommended Belise in Springfield .super clean aperiance nice looking lobby very professional sales aperiance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Report of good experiences

Very attentive to my needs during the sales experience. Enjoyed working with Chris and Eddie. I will see how this dealer deals with my service needs. Initial results of getting an inspection sticker were mixed.... it could have been accomplished in a more timely manner.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing Salesman Dave

I leased a 2017 Elantra from Dave the salesman at Balise. He was professional, courteous and knowledgeable about my car in adundance. He went out of his way to extend himself providing answers to my questions days after the deal was completed. He went well beyond what I consider to be the job of a salesman. He always returned my calls and explained many options of the car to me repeatedly until I fully understood the functions. I would recommend him to anyone going to Balise looking for a new vehicle. Thanks for reading. Mark.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A Great Purchase Experience

This is the second vehicle I have purchased in a little over a year at this dealership. The first was a 2015 Equus and this one is a 2017 Genesis G-80. Hyundai has created a world class product in the Genesis and this dealership makes the purchase and service experience world class as well. I have no complaints and have been totally satisfied with my experiences to date,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.