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Everyone from the receptionist to the manager was amazing! I went in looking at a used car and was able to see a brand new vehicle in my same price range!... I was worked with to get exactly what I wanted with what I could afford!
In my search for a new car I met Chris Nugai at Balise Hyundai in Springfield, MA. Chris was professional, knowledgable and respectful. He understood... my needs and was honest but not pushy. Chris actually made the process fun! Chris introduced me to his manager, the owner of the dealership as well as the staff in the Service Department so I would know to whom and where I would go for service on my Kona. AFTER the sale, I had asked Chris if he or Hyundai Balise would be willing to make a donation to a charity show was involved in. He decided to write out a check with his own money! This is a testament to Chris' character...being willing to help worthy organizations of the community. And this all happened AFTER the sale!! I decided to order the heavy duty car mats for my Kona. After the mats came in Chris called me to let me know that mats had arrived and he held on to them so he could personally install them. Chris checks in on my from time to time asking if I have any questions or concerns. He has given me his cell phone number so I can reach him at any time. I would recommend Chris without reservation. He helped me find the car that was right for me and made my buying experience enjoyable! Thank you Chris!!
I came down to balise today and Chris nargi was my sales person and u was awesome. Went through every step with me, explained everything step by step that... was going on and gonna happen. Treated me like a friend not just a customer. Thank u so much for all ur help getting me in a new car today!!
Chris Was a wonderful salesman. He was very knowledgeable about the various vehicles and all of their features. He was very easy to talk to and we did... not feel pressured to purchase. He made the process very easy
Balise was excellent in taking care of my problem Chris Nargi is the greatest salesman and it was a pleasure to meet him. The whole staff was also wonderful.... Great place to do business !
Brian Ortega was professional and receptive to our needs. He answered all our questions and explained process along the way. Also explained features of... car we were not familiar with. We were very satisfied with Brian.
I bought a truck in October and was in a car accident a month later. Balise Hyundai of Springfield especially Jesse Burnham made my car buying experience... the most comforting especially under the circumstances. He helped me buy my second car and delivered the best customer service a sales person could give. A Genuine one.... thank you Jesse!!!
Excellent service! Sale person did a wonderful job in finding exactly what car I was looking for! Will definitely buy future car again from this dealership
Great atmosphere. Friendly and welcoming. Everyone that I worked with were professional yet casual and made the buying process very pleasant. Truly a great... experience!
Balise and Jesse were very helpful with the buying process. They went out of their way to make sure I was satisfied. I would definitely recommend Balise... Hyundai to anyone.