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Balise Hyundai

(535 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2018 consumer dealer award
View 2 awards
2018 consumer dealer award 2017 consumer dealer award

Inventory

See all 8 vehicles from this dealership.

About our dealership

Balise Hyundai is a Western MA new and used car dealer in Springfield Massachusetts.

Every car is on sale every day at Balise. You don't have to wait for a special sale to get a great deal. We constantly compare our used cars to others in the region and continually adjust our prices to current market conditions so you'll always get our lowest price up front fast and easy.

When it comes to service we offer everyday low prices on many service items. We also have unbeatable tire prices and only recommend what the manufacturer requires to maintain your vehicle...nothing more nothing less.
We provide quality cars and exceptional service at great prices.

Service center

Phone number (413) 507-0586

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
Closed
Sunday
Closed

Reviews

(535 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Balise Hyundai from DealerRater.

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Friendly and informative. They cater to your financial needs and find you the best deal.

Friendly and informative. They cater to your financial needs and find you the best deal.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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The manager and working team was helpful and provided good feedback. Thank you Balise for the experience.

The manager and working team was helpful and provided good feedback. Thank you Balise for the experience.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Staff was very helpful, understanding and supportive of my vehicle needs . Thank you for your excellent service in a difficult time.

Staff was very helpful, understanding and supportive of my vehicle needs . Thank you for your excellent service in a difficult time.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Really poor service , i was there for oil change and they opened my air filters and cabin filter without my permission just to sale me their filters for almost 160$ their receptionists thinks that they own that place and they are really rude. I will never get any service done on my vehicle there again. Never recommended

Really poor service , i was there for oil change and they opened my air filters and cabin filter without my permission just to sale me their filters for almost 160$ their receptionists thinks that they own that place and they are really rude. I will never get any service done on my vehicle there again. Never recommended

Rating breakdown (out of 5):
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Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Jc was wonderful to work with! He’s amazing! He helped us get our car!

Jc was wonderful to work with! He’s amazing! He helped us get our car!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I WENT TO BALISE HYUNDAI IN SPRINGFIEL,MA I LEASED NEW TUSON IT WOULD NOT OF BEEN POSSIBLE IF HAD NOT BEEN FOR BRIAN HOUSER HE WENT ABOVE AND BEYOND TO GET ME INTO THE LEASE I CAN'T THANK YOU ENOUGH YOUR THE BEST!!!!!!

I WENT TO BALISE HYUNDAI IN SPRINGFIEL,MA I LEASED NEW TUSON IT WOULD NOT OF BEEN POSSIBLE IF HAD NOT BEEN FOR BRIAN HOUSER HE WENT ABOVE AND BEYOND TO GET ME INTO THE LEASE I CAN'T THANK YOU ENOUGH YOUR THE BEST!!!!!!

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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My 2020 palissade purchased at Balise Hyundai in Springfield was very simple and professional.. Marc Schrouth was helpful

My 2020 palissade purchased at Balise Hyundai in Springfield was very simple and professional.. Marc Schrouth was helpful

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Really easy to work with crew at this place! They price their cars very competitively. I think I got a very good deal. Talk to JC Santana when you’re there!

Really easy to work with crew at this place! They price their cars very competitively. I think I got a very good deal. Talk to JC Santana when you’re there!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Eddie was amazing to work with. Super attentive and helpful throughout the entire process. He walked me through each step and listened to what I was looking for and made sure that I got just that. Balise Hyundai is always a pleasure to work with and they know how to make the car shopping experience stress free.

Eddie was amazing to work with. Super attentive and helpful throughout the entire process. He walked me through each step and listened to what I was looking for and made sure that I got just that. Balise Hyundai is always a pleasure to work with and they know how to make the car shopping experience stress free.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great Experience! Traci D. Brian Houser and Celena made it so easy to buy a car from Balise Hyundia. Thanks so much.

Great Experience! Traci D. Brian Houser and Celena made it so easy to buy a car from Balise Hyundia. Thanks so much.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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