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Imperial Chrysler Dodge Jeep RAM

(1,548 reviews)
Visit Imperial Chrysler Dodge Jeep RAM
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 8:00am–6:00pm
Tuesday 9:00am–9:00pm 8:00am–6:00pm
Wednesday 9:00am–9:00pm 8:00am–6:00pm
Thursday 9:00am–9:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
2020 state dealer award
View 7 awards
2020 state dealer award 2020 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 868-9422 (866) 868-9422
Used (866) 528-4413 (866) 528-4413
Service (855) 372-9688 (855) 372-9688

Reviews

(1,548 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Imperial Chrysler Dodge Jeep RAM from DealerRater.

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When i went and purchased my dodge in January this year

When i went and purchased my dodge in January this year the salesperson was nice. Even with the problem that happened which took longer to get my vehicle they kept in contact with me. I would refer other here for a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Only give it a 1 cause we found a good vehicle at by

Only give it a 1 cause we found a good vehicle at by today standards a decent price.other than that they were awful from the moment we went inside to complete paperwork.never discussed trade in they just assumed that what they wanted to give was sufficient.took hours there and 2 weeks before we had the vehicle.and the best part about it is that 3 weeks after purchasing this vehicle the checking account was hacked and stolen from.we narrowed it right down to the email the finance manager requested from my wife to his personal email because oddly enough it would not send to imperialcars.com.just beware if u choose them

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I recently purchased a used Subaru from Imperial and had

I recently purchased a used Subaru from Imperial and had a wonderful experience with Laith. He was kind, courteous and very efficient. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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My experience at Imperial chrysler dodge jeep ram was

My experience at Imperial chrysler dodge jeep ram was very good. I worked with Ahmad Al-Jallad and Khalil Mansour and both were very attentive and explained everything clearly. They answered all my questions and gave me the best deal possible. If you are looking for a new or used car, I would recommend Imperial dealerships for your next purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Had my first oil change and was impressed!

Had my first oil change and was impressed! They were professional, reliable and efficient! Thank you! Tanya Abram

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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We find this dealership to be one of the easiest to work

We find this dealership to be one of the easiest to work with. Paul Macchi is the best sales agent there he is very knowledgeable and a great guy to work with. Stop in and ask for Paul Macchi.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Easy top notch experience from start to finish.

Easy top notch experience from start to finish. I had a vehicle in mind upon arrival. After looking at the vehicle on the lot I was introduced to Lou Carvalho. Lou was great to work with when trying to finalize the deal. The process of negotiating the deal from start to finish was handled with professionalism and extremely easy to work with in getting the deal done. Once we agreed upon the deal I was brought over to the finance department and met Waseem who also was exceptional to work with and did his best to find the best financials to get the deal done. Both of these gentleman made my purchase a breeze and I would highly recommend Imperial Chrysler Dodge Jeep RAM. Easiest experience I've had with getting the right vehicle and at that right price!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I worked with Laith D.

I worked with Laith D. to recently purchase a 2023 Jeep Grand Cherokee Overland. Laith was efficient, courteous and made the process quite easy. Thanks Laith, I love my new Jeep! Angela B

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly and knowledgeable staff.

Friendly and knowledgeable staff. Service was performed in the time quoted and everything was done well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I've been a longtime customer.

I've been a longtime customer. Recently purchased a 2021 Jeep Cherokee and the overall sales team & finance team made the process seamless. I've purchased over seven vehicles with this dealership and have never incurred any issues with the sales process or service center. Best Dealership by far!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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