Imperial Chrysler Dodge Jeep RAM

I just bought my 2nd car from Imperial and I'm sure I'll buy my 3rd there also. It was such an easy process and I owe that to Khalil Mansour. He was so helpful and explained everything completely. Buying a new car is a daunting process an he made it enjoyable.

Looking for Jeep gladiator - scheduled a test drive online - hour to get there - and sales guy won’t even bring me a truck to drive …we can’t sell manual gladiator they’re on a recall….the end….

Kelsey (sales consultant) was great to work with and was very patient in my decision making process. Guided me to the correct vehicle and ensured I was informed

Thank you Imperial cars for another great car buying experience! Our team, Omar Abdalla, Chris Keene, Ahmed Mansour, and Ahmad Al-Jallad helped us find just the right certified used car and financing for our daughter. No pressure, convenient, and friendly. Highly recommended!

We recently purchased a per owned certified Hybrid Jeep from Imperial cars. We were very fortunate to have worked with Kelsey Legeny. She was very knowledgeable of the vehicle as well of the internal and external processes. She ensured that we were completely satisfied with our purchase and she went above and beyond expectations. If you are looking for a new or used vehicle, meet with Kelsey. She’ll do her best and you won’t be disappointed.

I recently had an extremely disappointing and frustrating experience at Imperial Chrysler Dodge Jeep RAM, and I feel compelled to share my negative encounter with others. I had called the dealership beforehand to inquire about a specific Jeep model they had listed on their website. The sales representative assured me that the vehicle was available and encouraged me to visit the dealership at my earliest convenience. However, upon arriving at the dealership, I was greeted with the news that the Jeep I had expressed interest in had already been sold. I was appalled by the lack of professionalism and basic courtesy exhibited by the dealership staff. Instead of being upfront with me over the phone, they wasted my time and made me drive all the way to the dealership for no reason. To make matters worse, they simply shrugged off the fact that they had given me incorrect information, offering no apology or attempt to rectify the situation. The salesperson's suggestion to "just look around for another Jeep" was not only unhelpful but also displayed a complete disregard for my time and needs as a customer. The overall attitude of the dealership staff was nothing short of a circus. It is evident that their main priority is not customer satisfaction but rather making a quick sale, regardless of the inconvenience and frustration caused to potential buyers. Their lack of professionalism and incompetence in managing customer expectations is absolutely unacceptable. I strongly advise anyone considering doing business with Imperial Chrysler Dodge Jeep RAM to think twice. Save yourself the disappointment and find a dealership that values its customers and provides the level of service one would expect when making a significant purchase. Based on my experience, I cannot recommend this dealership to anyone.

The overall experience was a 10 out of 10. Mr. Ed Kelly was extremely knowledgeable and worked diligently to make sure we were thoroughly satisfied with our Jeep Cherokee purchase.

Ed Kelly is and continues to be the consumate professional. Ed Kelly represents Imperial Jeep at the highest level of customer service. The sales experience and now follow on service has and continues to be a pleasant and satisfying experience. Thank you Ed Kelly, thank you Imperial Jeep!!! I am a customer for life.

Ed Kelly is the best. So helpful and actually an honest car salesman. Would recommend him/them to anyone looking a car.

What an experience. Ed Kelly is the absolute man!, and that place is beautiful too!