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Lithia Ford of Klamath Falls

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (140 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (140 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Lithia Ford Klamath Falls, OR

My experience with this car purchase was a good one.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Lithia Ford in Klamath Falls, OR

I am very pleased with the service and personnel at Lithia Ford. The service writers know and greet me by name when I walk through the door. I generally wait for my car to be serviced and if I have errands to run their driver will take me and pick me up. I have purchased two trucks there and I feel I received a fair price. But more importantly to me is the friendly treatment I receive there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great job as usual.

Great service as always. Thank you!!! Always kind and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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purchased a new 2016 Ford Escape Titanium Edition

Very smooth & pleasant new car buying experience. Knowledgeable & courteous staff, willing to go to the highest level to make our experience hassle free & enjoyable...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ford f150 fx4

Exallent service. Very friendly employers.. i will defenetly recommend this dealer to friends and family..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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service and sales

had car serviced on Friday and was very pleased with service again, always very nice and helpful even when the service department is very busy like it was then before the holiday weekend. was talking with Justin sprinkle in sales and very help full, him and everyone there went out of there way on Saturday to help my son get out of a car he bought somewhere else 7 months ago. they spent many hours looking for something he could afford, by the end of the night it was the best vehicle purchase I had every had, thanks again, will buy there again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Satified

Purchased our last two vehicles online with Justin. He was able to get us the vehicles we wanted and within our budget. He also delivered both vehicles to Salem and explained how all the buttons worked.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Customer Service Top Notch

I am completely satisfied with the customer service I received at Lithia Ford. From check in to check out, they were professional, courteous and prompt. I definitely would return for further service.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Mini Detail !

Job well done !!!!! On Time and as ordered ! I have this service done all of the time !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Brady

Brady does a great job in the service department. He makes sure I am pleased with the service on each visit.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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