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Lithia Ford of Klamath Falls

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (140 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (140 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Car Buying Experience

Lithia made my new car buying experience easy and stress free. They went through the buying processes with ease and speed. Customer service was at a high level and they did not impose any uncomfortable buying pressures that other car dealerships may do. Employees were polite, helpful, and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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LITHIA FORD OF KLAMATH FALLS

GREAT PLACE TO BUY A CAR. RECOMMEND EVRYONE TO GET THERE VEHICLES THROUGH THIS DEALERSHIP AND ALSO RECOMMEND USING THERE SERVICE CENTER.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Tire Change

Thank you for getting my car ready sooner than expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Terry

Fast Did what I needed and sent me on my way with a smile

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Good car buying expierence

My wife and I bought a truck through Lithia Ford of Klamath Falls. We live in another state and negotiated the deal over the phone. This included the trade in of our old truck and the price of the new truck. When we arrived at the dealership, they checked out our truck, we inspected the new truck and made the deal. I can honestly say this was the easiest car buying experience I have ever had. I never felt pressured and they did not try to add any extras on the deal. I would definitely buy from this dealership again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New car purchase

I have never bought a new vehicle from Lithia Ford and wanted to buy local. I was very satisfied with the process and the staff and will look there when I am looking to buy again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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SERVICE

WHAT A GREAT SERVICE DEPARTMENT. I WOULD GO SEE BRADEY EVERYTIME I NEED ANYTHING DONE TO MY VEHICLE

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Buying a used car

Joshua was the salesman that I was dealing with and he is great. I had talked to h on the phone and told him what I was looking for, a day or two later he drove the car to my work place to show the car. The car was just what I was looking for and at the price I asked for. I told him I would be in on a Tuesday after work, he all the paper work ready before I got there which was a real plus for me. Joshua is a great person .

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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customer

excellent service, but I must add characters to reach 50. If anyone reads this, at the beginning you said there would be one question. Then you followed with another 10 or so. That's the reason I don't like to fill out reviews, and won't fill out another.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Oil Change

Nice staff. Felt the cost was VERY expensive....$53 for an oil change!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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