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Chenango Sales Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (51 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (51 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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clean-respectful and prompt

I have always received prompt , service at a reasonable price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are happy you had a pleasant experience here at Chenango Sales. We hope to continue serving you for many years to come. Please do not hesitate to give us a call if there is anything we can do for you.

Consistant service

As always I feel I get the best service from Chenango Sales. Everyone is super friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great sales and services

Always a good experience...we have been buying cars from chenango sales for over 20 years...great service and always have a loaner for us...which is great because we travel on the road alot for work.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service!

Staff is always friendly and works to accommodate my schedule.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your response, Rebecca! If you ever need help, just give us a call. Happy motoring!

Good visit

The service was its usual good quality. I will return.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are happy you enjoyed working with our staff, James. It is our goal to provide a positive customer experience, and we're glad to hear that your visit was an overall pleasant one. Happy motoring!

Chenango Sales Service

Service was excellent as usual. All my concerns were addressed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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maintenance service

As usual the service was above expected. Everything was done as requested. The work was done immediately. I trust they will always take care of everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks so much for your feedback. It is our goal for all our staff to provide a positive customer experience and we?re glad you are satisfied. Happy motoring!

Thank you!

Had vehicle in for service. They did an overall check of my vehicle in an efficient manner of time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Travis, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. We always appreciate feedback from our customers, and it makes us feel good to know that our team did right by you.

Service experience

Mike Shields and his team always do a great job on my Escape.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Extraordinary Service!

On extremely short notice my wife's car had its air conditioning stop working. She was leaving on a trip the next day. We contacted Rick Spencer, who has always been the best help anytime ours cars have needed servicing, about our problem. Even though it was late in afternoon and Rick had the next day off, he came and picked up our car, took it to the dealership, arranged to have a service man there by 7:30 am the next day and returned the car in time for my wife to travel by 9:00 am! If that's not excellent service I don't know what is! We'll always use Rick and Chenango Sales for our car purchases. Thank you Rick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to share your feedback with us, Joseph. We appreciate your business. Feel free to stop by if you need any assistance in the future!