Lithia Chrysler Jeep Dodge of Medford

When my husband and I came in to take a quick peek at a 2019 AWD used Charger we were lucky enough to have Dave approach us. Super laid back and not pushy. We were not going to buy a car that day but he still hopped in the back of our 2015 Charger Rallye and went out to the back lot to see if the car we came to see was in the bull pen. It was not there. We shared what we were interested in and he called us the next day because he found the car. We came in to drive the car but did not like that particular car. It was pretty tattered, like the last owner really didn't care much about it. We arranged to drive an AWD Challenger. I got very ill that week. He was perfectly patient. We drove the Challenger. Beautiful car, but not for us. We ended up with a dealer trade being brought in. It is just what we wanted. The best part of all of this? Dave customized his care to what WE needed. We needed to spend as little time as possible at the dealership. We took care of 90% of our deal by text. Perfection! I'll be honest, my last purchase at Lithia Dodge Medford 12/2017 of a 2018 Jeep Cherokee was NOT GOOD and then last year this dealership lost another sale to us by being pushy and not listening to our needs and following through. There are several employees there that treat the guests like they are total morons, Dave is NOT one of them. On delivery day we found a couple minor issues with the car that are set to be remedied. The paperwork was ready when we arrived for signatures. I'm totally satisfied with our experience this time. Thank you, Dave, for providing the precise experience that WE needed. You rocked it. At this very moment we are driving our brand new gorgeous purple 2019 AWD Dodge Charger to Portland for a weekend of fun. You're a pleasure to your clients and a treasure to Lithia Dodge Medford.

happy with the sales staff, Very help full. They worked all day and stayed late for me to be there so i could find what i was looking for. Brandon Berg and Kris Smith did a Great Job.

Good service, fixed problem, short turn around. Trevis was nice and handled my issue quickly. I would recommend them. Chrysler should give all of its franchises to Lithia because Lithia run their shops so well. Bryan DeBoer is running a tight ship. Trevis is a part of an amazing team. This auto group is so much better than other auto groups. When I dream of perfect customer service, I dream of dealing with a dealership like this one.

my Service advisor Trevis, at Lithia dodge Medford. Is the best! He provides easy, fast and efficient service. All I have to do is shoot him an email and he’s getting me right in! Thanks Trevis!

Called Trevis to get my truck in and he worked it into his schedule for me. Nice to know that I can count on them when I can't make an appointment.

Service was very friendly and professional. Seemed genuinely concerned about the condition and up keep of the vehicle. Started taking my Ford truck to them for it's lifetime oil changes also.

I gave the rating based off of how great the salesmen Marco treated me, my wife and son. He is the best and most respectful salesman I’ve ever worked with. We gave his a list of what we wanted our vehicle to have and he brought us the one. He was very respectful of our price and budget! He was pushing at all and we really liked that! Therefore when I need to buy myself a New Truck I’ll be going to see him again!

Made the buying process about a smooth as possible. Appreciate their willingness to help even though we hadnt been in communication prior to purchasing the Jeep

The Service Team expresses Care & Concern...The team has always been great for our company support. They have always been forthcoming as to our vehicle needs.

Went in to have steps put on my RAM, and was given a ride home (thanks Barry), and picked up at home a brought back when everything was done. Smooth outfit!