Lithia Chrysler Jeep Dodge of Medford

Good service, fixed problem, short turn around. Trevis was nice and handled my issue quickly. I would recommend them. Chrysler should give all of its franchises to Lithia because Lithia run their shops so well. Bryan DeBoer is running a tight ship. Trevis is a part of an amazing team. This auto group is so much better than other auto groups. When I dream of perfect customer service, I dream of dealing with a dealership like this one.

my Service advisor Trevis, at Lithia dodge Medford. Is the best! He provides easy, fast and efficient service. All I have to do is shoot him an email and he’s getting me right in! Thanks Trevis!

Called Trevis to get my truck in and he worked it into his schedule for me. Nice to know that I can count on them when I can't make an appointment.

Service was very friendly and professional. Seemed genuinely concerned about the condition and up keep of the vehicle. Started taking my Ford truck to them for it's lifetime oil changes also.

I gave the rating based off of how great the salesmen Marco treated me, my wife and son. He is the best and most respectful salesman I’ve ever worked with. We gave his a list of what we wanted our vehicle to have and he brought us the one. He was very respectful of our price and budget! He was pushing at all and we really liked that! Therefore when I need to buy myself a New Truck I’ll be going to see him again!

Made the buying process about a smooth as possible. Appreciate their willingness to help even though we hadnt been in communication prior to purchasing the Jeep

The Service Team expresses Care & Concern...The team has always been great for our company support. They have always been forthcoming as to our vehicle needs.

Went in to have steps put on my RAM, and was given a ride home (thanks Barry), and picked up at home a brought back when everything was done. Smooth outfit!

They said that I needed a new FOB to make the keyless entry and anti theft system work. Well, that was not the problem, it was a computer problem that according to them costs 2,500.00 to buy and then labor to replace according to their service department. They stated that since I paid less than 5,000.00 for the car that they would not fix the problem. I fixed it with an aftermarket burglar alarm for 300.00 that makes the keyless entry and the anti theft work. They are to cheap to give me the money after I did all the leg work and had the problem fixed. The high blue value was 4,500.00 and I paid 4,700.00. HIgh blue book is supposed to be perfect condition. The car has cracks in the rear bumper and a hole in the front bumper. In addition, the air conditioning system needed to be charged, and gas shocks on the rear window needed replaced. The car was advertised with less than 100,000.0 miles but it had more.. It also was supposed to have tow hooks and it didn't. My advice is, if you are going to buy a car from them, make sure everything is just the way you want it before you take delivery because they deceive you to make the deal when they know their are problems. The reason I know that they knew about it was because the performed an inspection on it and charged me for it. I guess that says something about the quality of the service department too.

The guys at dodge always take great care of the truck! The service adviser Bricetyn is awesome to deal with! I always get the best service when I come see him!