Skip to main content

Blackwell Ford

(746 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
New (877) 703-2208 (877) 703-2208
Used (888) 483-3713 (888) 483-3713
Service (888) 346-2962 (888) 346-2962

Reviews

(746 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Blackwell Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Great Service

I keep having good luck and getting the same service guy when I come in. He is so nice and helpful and you should be proud to have him as part of your staff. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Quick and great service

Very happy with the oil change and they even completed a Recall that I didn't even ask for. Both services were done within the estimated one hour time of my arrival.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service!

I bought a 2016 Escape. Scott Merollis was awesome as my salesperson. He went above and beyond to help me find the vehicle that fit my needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

2015 lease Escape

I traded in my 2004 Chevy custom van for a 2015 lease program Escape and I am happy with all aspects of the experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Review of recent visit

Every time I have come in for anything, I have always been treated with respect and I haven't had to wait very long. That's number one for me!!! Thanks for the great customer service!!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

New Car Purchase

Everything was ready go; got good instructions from Steve and was in and out in about an hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

2015 Ford Edge Sport

The 2015 Ford Edge Sport is great.The sales rep.Steve Robin did a great job. The overall service was GREAT.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Service expensive

Software upgrade was expensive and solved very little. It was for the transmission which is not under warranty after 60000 miles, to my surprise. Have always found dealership service expensive and time consuming. Always requiring an entire day. Always requiring that it be dropped off first thing in the morning eating in a long line for a service rep to assist.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Ford Fusion Steering Column Bolt Repair

We brought our 2014 Ford Fusion into Blackwell Ford because of a mandatory recall concerning a problem with steering column attachment bolts. The problem was fixed in a very short time and we drove home immediately thereafter. The service was excellent and the staff was very helpful. Sincerely yours, Scott & Barbara Yamazaki

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Owner

You guy's are GREAT! The service department took a look at my brakes, and made a slight adjustment to work that had been preformed earlier, and there was no charge! I really did not expect that. With appreciation, Nancy Hopkins-Maurer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No