Pritchard Automotive

We have been searching for a good used car and came upon W.L Pitchard family dealership in Ithaca NY. They have been a family owned and run car dealership since the early 1900's. Tom was great, funny and honest. We were coming from Vestal so he met us at 6:30 pm on a Monday. Had the car all ready to go, we test drove it and bought it. He brought it inside the garage so we could look at it in the light. The also use CARFAX and each report is available on-line when searching..A huge bonus. Great Family run business..Made you feel like good friends. I would definitely recommend them to anyone...Do yourself a favor and buy from these guys!!!!!!!!

I had a terrific experience buying a used car from Pritchard Automotive. It's a family-run dealership with a long history in Ithaca, NY. Dan Pritchard was my salesman. He gave me a great deal, and he went out of his way to make sure I was completely content with my purchase. I never felt under pressure or that I was I being misled. Dan was friendly, matter-of-fact, and helpful throughout the sale process. I consider him a friend now! When I came to pick up my car, both Dan and his father Bill personally put the license plates on my vehicle, and it seemed like everyone in the dealership, from the Pritchards, to the service people, to the administrative people, came outside to shake my hand and see me off! I highly recommend the Pritchards and I will definietly do business with them again.

It was refreshing to walk into a dealership and not feel the pressure of buying a car. This family owned dealership makes the customer feel appreciated and valued. Right away father and son made me feel comfortable and allowed me to choose a car that was right for me. They were up front about features, costs etc. I don't think I would go anywhere else to buy another car. SOLD!

very pleased Bill brought the truck to me and did exactly as he promised.

I have purchased all of my vehicles from this dealer, and I really like the service I get there. They treat you like a person, not just dollar sign. They were very helpful and answered any questions I had.

Everything about shopping and purchasing my new (used) vehicle was good. Everyone was gracious, friendly, and efficient. I also really like that this is a family business (six generations). There's no question that I will return to this dealership for the maintenance of my vehicle.

We have never been treated so kindly or professionally when shopping for a car. Dan Pritchard and Bill Pritchard went out of their way to help us find a car suitable and comfortable for my husband who is handicapped. They were patient with him and waited for him to get in and out of different cars with ease. I have always been satisfied with their service department and have been helped by them many times when I had a problem with my vehicles. I would recommend this dealership to all my relatives, friends, and acquaintances. I can not say that about other dealerships I have dealt with in the past. I believe we received a more than fair deal for the car we purchased.

Great customer service!! Nicest family dealer ship you will ever have an encounter with!!

Pritchard's is a family business with an excellent local reputation. Buying a used vehicle can be very stressful, but I did not hesitate to shop at Pritchard's. It was an enjoyable experience.

The Pritchard Family has an excellent reputation in Ithaca, NY. I did not hesitate to buy a car from them. There was no pressure and it was actually hassle free and fun to work with them.