Maguire Ford Lincoln

I received a call looking for lug nuts for two times in a row every time I am going for service. I kind of wonder why is that because I did not experience this in the past years. But overall great quality service!

I had my truck in to diagnose several problems. Main issue of ticking noise and engine dying on highway on ramps when accelerating was not found. Service manager took the truck home over night and to try and find the problem, which is fine. When vehicle was returned to me, they used 9.4 gallons of gas and 147.1 miles on it and litter was left in my truck. There was a empty can of energy drink thrown in the back of the cab. So much for covid cleanliness. Problems were not fixed and reimbursement of excessive fuel consumption was not offered.

best experience ever buying my dream car. had to bring her back for minor adjustments but she was in and out in no time. a true WOW experience.

Pablo and the Maguire team helped me find the exact right vehicle for my family. The trade-in and financing process was simple and we couldn’t be happier in our new SUV.

Very good service,gave a very fair price for my trade in ,a fair price for the new truck,and had me on my way the same day, thanks

Very disappointed with Maguire’s customer care after having just purchased my car in August and needing a new battery. $360 quote for a new battery is absurd for a car I purchased less than 5 months ago with 36,000 miles on it, $74 diagnostic fee when I already knew what was needed when I made the appointment. Ended up taking the car to Monro Muffler and paying $160 for a new battery. Saved over $100 even after paying Maguire’s ridiculous diagnostic fee.

Although all scheduled work could not be completed, due to need to order parts this was great customer service. Service rep contacted me before scheduled appointment to review what work needed to be done, clarify and then explain potential options.

The service I received for the second visit to fix issues was good; however, I brought my car in for an oil change a couple of weeks ago and several issues, like alignment, brake pad and rotor deterioration and a leak in the oil pan were not accounted for in the multi point maintenance inspection, which is greatly disconcerting that the rigor of this process does not address crucial and simple maintenance to a vehicle.

They did exactly what I asked them to do in a timely manner and the work they did was 100 percent. I will use them for repair work in the future.

I have worked with Maguire for several years, & always find the experience pleasant, & dependable. This time, I dealt with Matt Jacobs, who was extremely courteous.