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Swanson Buick GMC

(39 reviews)
Visit Swanson Buick GMC
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:00pm
Tuesday 9:00am–6:00pm 7:30am–5:00pm
Wednesday 9:00am–6:00pm 7:30am–5:00pm
Thursday 9:00am–6:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
New (978) 298-4116 (978) 298-4116
Used (978) 938-4138 (978) 938-4138
Service (978) 298-4101 (978) 298-4101

Reviews

(39 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Swanson Buick GMC from DealerRater.

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Always friendly, courteous, informational and punctual.

Always friendly, courteous, informational and punctual. Dave recently noticed a noise I had missed. They are true partners in my vehicle maintenance. (Never trying to sell me something that I don?t need. Always excellent service.)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for this fantastic feedback! We're thrilled to hear that you consistently find our team friendly, courteous, informational, and punctual. It's especially rewarding to know that you view us as true partners in your vehicle maintenance, and we're so glad Dave was able to catch a noise you'd missed. Building that trust and providing excellent service without pushing unnecessary sales is always our goal. We truly appreciate your loyalty!

I have purchased both used and new vehicles from Swanson

I have purchased both used and new vehicles from Swanson as well as worked with their service department. Doesn't get much better than them, small local business, family owned dealer and the customer service/ attention to detail shows that.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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i recently purchased a used vehicle from swanson gmc

i recently purchased a used vehicle from swanson gmc dealership and i have to say it was the best experience i have ever had purchasing a vehicle. everyone is super friendly and helpful. being a women i have to say this i felt like they had my best interest in mind . no pressure, explained what needed to be explained and answered all my questions . i would strongly recommend this dealership . there is a lot to be said for a smaller family run business .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're thrilled to hear that your experience purchasing a used vehicle at Swanson GMC was exceptional! It's wonderful to know that our team was friendly, helpful, and attentive to your needs. We're committed to providing a positive and stress-free car-buying experience for all of our customers, especially women. We're glad that you felt valued and respected throughout the process. Thank you for choosing Swanson GMC, and we hope you enjoy your new vehicle!

Great experience, good prices on cars and trades Friendly

Great experience, good prices on cars and trades Friendly staff that takes care of all your needs when purchasing a vehicle.If your in the market stop buy for a pleasant car buying experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind words! We're thrilled to hear that you had a positive car-buying experience at Swanson GMC. We strive to offer competitive prices and excellent customer service. We appreciate you choosing Swanson GMC and look forward to serving you again in the future.

Swanson's Buick GMC

A lot of scheduled maintenance had to be done , and state inspection. It was done when promised and at a reasonable price .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're pleased to hear that your scheduled maintenance and state inspection were completed as promised and at a reasonable price. Providing reliable service and ensuring our customers are satisfied with both the quality and affordability of our maintenance work are priorities for us. Your positive feedback is greatly appreciated, and if there's anything more we can do for you or if you have any future automotive needs, please don't hesitate to reach out. Thank you for choosing our dealership for your maintenance and inspection needs. Safe and worry-free travels ahead!

Received a great deal on tires.

Received a great deal on tires. Quick turn around and great service. Always have great service here. My family has bought 3 vehicles here, the sales department is top notch.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Service center

We feel confident in the expertise at Swanson in terms of diagnostics and repairs. They have always been able to diagnose even complex issues with our Yukon Denali.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Joanna. Your satisfaction is important to us, so we want to sincerely thank you for choosing Swanson -Buick-GMC Truck, INC. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience with us.

We are very grateful for the assistance of Andrew Dill.

We are very grateful for the assistance of Andrew Dill... He was courteous, respectful, direct and honest... We appreciate his professionalism And would be more than happy to do business with him again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Swanson GMC

This dealership is amazing, the service department us amazing, knowledgeable, and did not try to force any up charges, they told me about recall parts and ordered them, all in all a great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for your kind words, Chris. We really appreciate you taking the time to share your experience with us — and we agree, Dave and Tom are great assets to our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

My family and I were driving from VA to a wedding in MA,...

My family and I were driving from VA to a wedding in MA, in our 2017 GMC Yukon Denali, when we began experiencing problems with the brake system. We called Swanson Buick GMC from the road and spoke to Ken in the service department. Although they were fully booked and were heading into a holiday weekend, Ken agreed to take a look at our car. We dropped it off that evening and the car was fixed by late afternoon the next day. Ken and the entire service department were amazing. We cannot thank them enough for going above and beyond and keeping our family safe on our road trip. Thank you so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.