Swanson Buick GMC

4.6
(30 reviews)
Visit Swanson Buick GMC
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Service Sales
Monday 7:30am–5:00pm 9:00am–6:00pm
Tuesday 7:30am–5:00pm 9:00am–6:00pm
Wednesday 7:30am–5:00pm 9:00am–6:00pm
Thursday 7:30am–5:00pm 9:00am–6:00pm
Friday 7:30am–5:00pm 9:00am–6:00pm
Saturday Closed 9:00am–5:00pm
Sunday Closed Closed
New (978) 298-4116 (978) 298-4116
Used (978) 938-4138 (978) 938-4138
Service (978) 298-4101 (978) 298-4101

Reviews

4.6
(30 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

Want to share your experience with this dealership?

Write a review
5.0

My family and I were driving from VA to a wedding in MA,...

My family and I were driving from VA to a wedding in MA, in our 2017 GMC Yukon Denali, when we began experiencing problems with the brake system. We called Swanson Buick GMC from the road and spoke to Ken in the service department. Although they were fully booked and were heading into a holiday weekend, Ken agreed to take a look at our car. We dropped it off that evening and the car was fixed by late afternoon the next day. Ken and the entire service department were amazing. We cannot thank them enough for going above and beyond and keeping our family safe on our road trip. Thank you so much!

4.7

Car Purchase Procedure

My husband and I shopped everywhere for 4 weeks! We found Swanson (1.5 hours away) online that had the vehicle I wanted (and it was just as beautiful in person). Seth was wonderful and worked with us through the buying procedure without pressure. The only thing I would do differently is asking if they have a "runner" who will register the vehicle for you. They do not. We have to wait a whole month to register and I'm so uncomfortable driving it but have no choice. The only silver lining is that our DMV is working with appointments only because of the Pandemic so I am hoping it's in and out (I hope I have the correct forms) it's a stressful procedure that the Dealerships should do. Overall I would definitely recommend them.

5.0

No Hassle Dealership

Best buying experience for a car that I ever had. Matthew and Andrew were very pleasant no pressure sales. Will definitely go back in the future for my next car. Well worth the hour drive that I had. If you are in the market for a used or new car check these guys out.

5.0

No Hassle pleasant dealership

Best buying experience for a car that I ever had. Matthew and Andrew were very pleasant no pressure sales. Will definitely go back in the future for my next car. Well worth the hour drive that I had. If you are in the market for a used or new car check these guys out.

1.0

Money over Morality

Because of the Coronavirus I was in talks with a salesman for a truck via multiple email instead of in person. After telling them we wanted the truck and later even sending pictures and info on my trade-in, he replied suddenly they sold it. I was blindsided and my wife was upset. The closest truck just like it at the price is in Pennsylvania (8hr drive!). They clearly are only about money and have no internal communication (story is another rep sold it). They were going to get my money so I literally don't understand. That's not how you do business.

Dealer response

We appreciate the interest in the Sierra, we apologize that given the Covid-19 situation working remotely there can be some confusion. We hope we can earn you business again in the future.

5.0

Swanson Buick-GMC

Have been going to this dealership for about 30+ years. If I need a car I won't go anywhere else. If they don't have what I want when I want it I"ll wait till they get it. Swanson's is a friendly honest dealership that is always there for you.

5.0

Enclave owner

Stress free auto buying experience. Small family owned buisness with very personalized service & true interest in the customer.

5.0

Swanson Buick GMC was a breath of fresh air!!

Living near Norwood, I would always do my car shopping somewhere along the famous Norwood Automile due to the convenience of its location. When I was researching for a used Buick LaCrosse I could not locate one along the Automile, but did come across one that was located at Swanson Buick GMC. I usually wouldn't drive out that far, but since I was having no luck with the Automile, I gave it a shot. I ended up having a great experience at the dealership and ended up even buying the car I went to see. Swanson is much different than the big auto stores around my area. The people who work there have been there for a long time and really want to serve the customer. I felt at home with no pressure to buy and the ability to ask all the questions I like. They also took a personal interest in getting to know me. I felt more like a regular customer there as supposed to a walking dollar sign at the big dealerships.

5.0

The complete sales experience was great.

The complete sales experience was great. Staff including Ron and Andrew were very accommodating. The truck was as described - no surprises. Sever other places has "secrets" about the vehicle that was not shared - wasted trips.

Dealer response

Thanks so much for your business Ken. We look forward to helping you again in the future.

5.0

Swanson Buick (Andrew Dill)

Just leased my second vehicle from Swanson Buick. Dealt with Andrew on both occasions. Very courteous and professional. I am again a very happy customer.

Dealer response

We're glad to hear you found our staff was so knowledgeable and helpful!