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Zeigler Chrysler Dodge Jeep RAM of Plain

(73 reviews)
Visit Zeigler Chrysler Dodge Jeep RAM of Plain
Sales hours: 9:00am to 4:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm 8:00am–3:00pm
Sunday Closed Closed
New (616) 524-3046 (616) 524-3046
Used (269) 204-2355 (269) 204-2355
Service (616) 524-3047 (616) 524-3047

Reviews

(73 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Zeigler Chrysler Dodge Jeep RAM of Plain from DealerRater.

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I worked with Rob in sales.

I worked with Rob in sales. I told him I did not want a pushy salesperson and he obliged with just a couple of regular misinformation items(eg. I'm losing money on this deal). That was the good part of the experience. The loan agent almost tanked the deal for me. He pushed hard as a salesperson for buying a warranty. I do not have a problem saying no, but then he changed to scare tactic (has opposite affect on me) saying the car would break down and I needed the warranty. My trade-in was mechanically fine so I almost just kept my car. He was also condescending to me. I just wanted to get away from him. Get pre-approved and skip the agent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Cecil was great from the start and helped us locate a

Cecil was great from the start and helped us locate a vehicle to replace our totaled car. Service was very friendly and fast as could be. The used vehicle having just showed up to the lot was cleaned out nicely and washed before handed over. Will definitely go back for our next vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I consider Bill Ball “my car guy”.

I consider Bill Ball “my car guy”. He has found me a few vehicles over the years and I appreciate his honesty and professionalism!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wish 0 stars was an option Buyer Beware!

Wish 0 stars was an option Buyer Beware! I spent over 100,000 on a ford transit (purchased here) and conversion by Waggin Tails for my mobile pet grooming company in Georgia. Everything seemed fine to begin with however, the salesman Bill Ball was asleep at the wheel and the title department lady whose name I don’t know but is incredibly rude. Told me I will get my plates when I get them. This was 90 days ago so obviously I have an illegal vehicle not registered no taxes paid and it seems that Ziegler has stolen my tax money because they were paid in full but have not paid it to my county so I cannot legally drive this hundred thousand dollar plus vehicle that they sold me! I get lots of lip service from Brent Warner (who I gave the opportunity to make it right) he chose not to fix the situation and just go on vacation. So here I am 90 days later my taxes aren’t paid. I do not have a tag and I cannot drive this vehicle so I cannot pay my employee who uses this vehicle to work. Please do yourself a favor and run from this dealership, there’s got to be someone better in this area. I am from out of state, but this stuff does not fly in Georgia where I live. I would also recommend you do not do business with Waggin Tails if they are still doing business with Ziegler because they have been made well aware of the situation and have done nothing to rectify it! Think about it how would you feel if you bought a brand new new car and you couldn’t drive it because the dealership stole your tax money and didn’t take care of your tags as they are obligated to do?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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The salesmen at this dealership are excellent when it

The salesmen at this dealership are excellent when it comes to service. They pay attention to detail and really understood what we were looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I was so happy and relieved I had been to Ziegler in

I was so happy and relieved I had been to Ziegler in Lowell where I felt ripped off here I felt like a valued customer even though I bought one of the oldest, cheapest car on the lot! Grant did a great job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Had great dealings with Cecil Followell.

Had great dealings with Cecil Followell. Very personable and he listened to what I wanted in a vehicle. Thank you Cecil for finding my new truck for me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very accomadating.

Very accomadating. Bill was easy to work with. He was always available to answer any questions we had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealership never called back on the pickup I was looking

Dealership never called back on the pickup I was looking at which is very sad how do you sell with no reply on vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Seemed as if the salesman had better things to do that to

Seemed as if the salesman had better things to do that to sell me a truck. He didn’t really want to negotiate on any vehicles. The only good news that his lack of wanting to work with us, I found a truck at Tapper Ford in Paw Paw Michigan. They were great to work with. Bought a 2015 F150 the same day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.