Reviews
Thank you, Chris Cruz
Thank you Chris and all the wonderful employees at Finnin Ford in Dubuque! I love my 2021 Bronco Sport Badlands. Thanks for the great, quick, and painless buying experience! You have a customer for life!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rave review for chris Cruz.
Chris Cruz was a friendly salesman who took has time going over all the vehicle options and help us with the setup of our new truck.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jcopper, thank you for leaving such a great review and high star rating. Enjoy your new truck and please let us know if there is anything else we can assist you with!
Review
Buying my very first car through Finnin Ford was the best decision I could've made! The manager, Rob, and my dealer Chris were so helpful in finding the perfect car that fit all my needs. I will definitely recommend Rob, Chris, and the Finnin Ford team to others!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to notice those efforts and for leaving such an awesome review! Please let us know if there is ever anything else we can do for you!
Finnin sales Dubuque
Brandon did an amazing job in the purchase of our F150! Felt he was looking out for our needs. We will be back next time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are happy we could make your experience a positive one! Enjoy your ride F-150!
Worth the drive to deal with Jackson Hiland
After an accident in which my truck was totaled, I had to find a replacement. Two weeks straight of calls, emails, and internet searches and I finally talked to a guy -Jackson Hiland at Finnin Ford- who understood my budget and what I was looking for. Wife and I made the 2 hour trip to look at a used truck, Jackson stayed hours after his shift was done to wait for us and show us the truck. He was very straightforward and made it a no xxxxxxxx buying experience. We are very happy with our truck and would highly recommend Finnin Ford and specifically Jackson Hiland for any new or used vehicle purchase. When my wife's car needs to be replaced, I will be calling Jackson first.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you!
Great Experience
Thanks to Jackson for helping make my car buying experience productive and efficient. The car was in great shape when I arrived, you afforded me the time for a thorough test drive and we both learned how to fold the rear seats... I can recommend you and Finnin Ford without reservation.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your 5 stars and nice comments. Glad that Jackson was able to help you find the right vehicle.
Can't even handle an oil change appointment
Fix your website! I scheduled service for them to pick up my vehicle and they never came. I called them and asked why and they said it was marked as "drop-off" in their computer. Then they wanted to schedule me another week out. What a waste of time.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sorry for the miscommunication this morning. Our website did not pickup on the valet because no pick up instructions were transmitted. We are working with the website company to correct the issue. Thank you for bringing this issue to our attention.
NEW CAR
Brandon Aureden went above and beyond to make my car buying experience great. He went through the process with me step by step answering all my questions with intelligence. Brandon put me with just the right vehicle. Love my Ford Escape. Finnan Ford is wonderful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
GREAT SERVICE
Incredible experience & great customer service!! Would absolutely buy again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mike Finnin Ford Joe Gaul Sales Consultant
Joe is an excellent helper with leasing new vehicles. I leased the last three with him because he is so easy to work with and knowledgeable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase