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Herb Chambers Chevrolet of Danvers

(928 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2015 consumer dealer award

Reviews

(928 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Chevrolet of Danvers from DealerRater.

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More than pleased!

After struggling with bad car salesmen and dingy, broken down car dealerships for years, I finally came came across Herb Chambers Chevrolet. I bought a 2011 Chevy Camaro and I had a great buying experience. I am extremely pleased with the car and the staff! The car runs like it's brand new and the staff can't be beat. Jorge Filpo was my sales consultant and he was helpful, courteous and diligent. Jorge didn't pressure me into anything, nor did he try to force me to test drive more expensive cars. Jorge made me feel comfortable and relaxed. Shout out to Bobby Haddad, the business manager, who is also extremely helpful and courteous. There was no pressure and no heckling, just honest good service... I also got a free 2-year maintenance plan with my used car. I just got my oil changed for free. I couldn't be more pleased with Herb Chambers Chevrolet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I bought a 2011 Chevy Camaro from herb Chambers Chevrolet...

I bought a 2011 Chevy Camaro from herb Chambers Chevrolet in July, and I had a great buying experience. I am extremely pleased with the car and the staff! The car runs like it's brand new and the staff can't be beat. Jorge Filpo was my sales consultant and he was courteous and diligent. Jorge didn't pressure me into anything, nor did he try to force me to test drive more expensive cars. Jorge made me feel comfortable and relaxed. Shout out to Bobby Haddad, the business manager, who is also extremely helpful and courteous. There was no pressure and no heckling, just honest good service... I couldn't be more pleased with Herb Chambers Chevrolet. If you are looking for a new/used car, I would definitely recommend Herb Chambers Chevrolet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Joe, I sincerely appreciate you taking the thing to share your experience with us here at Herb Chambers Chevrolet of Danvers. We aim to provide each guest with the best customer experience whether you purchase a vehicle with us or have your vehicle serviced by our quality care technicians. I’m happy to hear that Bobby and Jorge were able to assist you with your awesome Chevy Camaro purchase. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Jim Klimas General Manager Herb Chambers Chevrolet of Danvers

Purchased my 2nd Chevy in 2 yrs. at Herb Chambers in...

Purchased my 2nd Chevy in 2 yrs. at Herb Chambers in Danvers last week. Extremely happy with the professionalism & friendliness of above employees. Corey, who sold me the car, gave me a thorough education of the new technology as I peppered him with questions. He set up bluetooth phone & offered advice on how to use bluetooth music. Bobby & Bruce ( I hope I have his name correct) worked to make the numbers fit my budget. I was very pleased with this transaction. I would suggest that when you are in the market for a car, drop in & give them a chance. You won't be sorry. From previous visits with my 1st car, ( oil changes) I don't have a problem returning to their service dept. David L.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this great review, David! I truly appreciate your positive feedback and am so honored to know you found Corey, Bobby and Bruce to be friendly and professional. I know they will be so appreciative of your terrific recommendation. We value your business and look forward to serving your automotive needs for many more years to come! Kind Regards, Jim Klimas General Manager Herb Chambers Chevrolet of Danvers

I went to lease a vehicle and was impressed with Corey...

I went to lease a vehicle and was impressed with Corey Stewart and the rest of the team. They got me in the vehicle I wanted for less than the one I was already in. It was a very easy and accommodating transition to come to Chevorlet. Again my hats off to Corey and the crew. I told one of my friends about my positive experience there and he went and purchased a vehicle the following week. He too was very pleased. Thanks again!! Mike Marino

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Mike, for taking the time to share your experience with Corey here at Herb Chambers Chevrolet of Danvers. I’m thrilled to hear how happy you are. We value our guests’ feedback and I know Corey will appreciate your encouraging words. On behalf of our entire team here in Danvers, we thank you for your business and look forward to serving your family's automotive needs for many more years to come! Best, Jim Klimas General Manager Herb Chambers Chevrolet of Danvers

I went to the Herb Chambers dealership because I have...

I went to the Herb Chambers dealership because I have always had really good service from the service department. They are very professional, courteous, and thorough. My husband had purchased a 2008 Enclave from that dealership and I have always had good experiences. When purchasing my vehicle, I worked with Corey Stewart. He was great to work with and he showed he had a lot of patience. He never made me feel rushed about a decision. He was polite, courteous, respectful, and fun to work with. It was a pleasure and I would recommend my friends and family to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your encouraging words and kind recommendation of Corey and our Service Department. At Herb Chambers Chevrolet of Danvers, we take great pride in surpassing any and all expectations you might have in your vehicle service decision. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our sales and service team. We appreciate your business and look forward to serving your family’s automotive needs for many more years to come! Sincerely, Jim Klimas General Manager Herb Chambers Chevrolet of Danvers

My family purchased our last 5 vehicles from Herb...

My family purchased our last 5 vehicles from Herb Chambers. During my last purchase the following individuals made buying a car a hassle free experience. • Joe DiPietro is a pleasure to work with. He’s very knowledgeable, a great problem solver and is very available both during and after work hours. He always answers his phone or returns calls immediately. He is very personable, pressure free and goes above and beyond when it comes to customer service skills. • Anthony Dalrymple was one of the nicest salesman I’ve met so far. When looking for a vehicle he never pressured me once. He was also very knowledgeable about the vehicle I purchased. Anthony made sure to go over every option, button, knob etc. in the car. Anthony, like Joe DiPietro was also very accessible both during and after work hours. He has great customer service skills and is an asset to your company. Great Job.....Keep up the good work! Sincerely, Stephen La Rosa

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Stephen, for taking the time to write this glowing review! We strive to make the car buying experience as enjoyable as possible for all of our guests. Everyone here at Herb Chambers Chevrolet of Danvers is dedicated to your 100% satisfaction. On behalf of Joe and Anthony, we greatly appreciate your business over the years and your fantastic recommendation. Thank you again and we look forward to serving your automotive needs for many more years to come! Sincerely, Jim Klimas General Manager Herb Chambers Chevrolet of Danvers

Sales rep tricked me into submitting a my credentials in...

Sales rep tricked me into submitting a my credentials in order to go over car details. Devious tactics are known at dealerships selling cars sub par or that have a history of defects, flood damage or accidents. Not to mention, the sales rep was trying to push cars on us that we could not afford ever. Sales rep also flipped us off as we left and drove away which is why we chose to post this comment. We also advised the sales rep to not contact us further, the sales rep acknowledged request and has continued to contact us with proof after the interaction. That is considered harassment.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

GREAT FIRST TEST DRIVE AND PURCHASE 4 MY DAUGHTER

Very happy with The sales person Corey Stewart. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your experience with Corey here at Herb Chambers Chevrolet Cadillac of Danvers. I'm so pleased we were able to provide you and your daughter with such a pleasant experience and a vehicle that met your needs. We appreciate your business and look forward to serving all of your family's automotive needs for many more years to come. Sincerely, Jim Klimas General Manager Herb Chambers Chevrolet Cadillac of Danvers

Pre-Owned Cadillac

Kevin Fitzpatrick was great and I would recommend you ask for him to buy your car from. Very easy to talk to and didn't push anything on me. I made my way around to a couple of dealerships and decided to buy from him because of his professionalism. He had answers to all of my questions. Wouldn't budge on the price but was agreeable to several requests to make me feel better about my purchase. Very happy w/ the car and the whole process w/ Kevin.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Nick, Wow! Thank you for this fantastic review and for taking the time to share your experience with Kevin here at Herb Chambers Chevrolet Cadillac of Danvers. I'm so pleased we were able to provide you with such a pleasant experience and a vehicle that met your needs. I will be certain to share your encouraging words with Kevin. I know he will appreciate your recommendation. We appreciate your business and look forward to serving your automotive needs for many more years to come. Sincerely, Jim Klimas General Manager Herb Chambers Chevrolet Cadillac of Danvers

Auto Service

Great Service from Herb Chambers Chevy. Service Manager, Scott Lyons treats customers with the utmost respect and is expert at taking care of any issue that may come up!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

George, I sincerely appreciate you taking the time to share your experience at Herb Chambers Chevrolet of Danvers. I'm thrilled to hear how happy you are! We strive to provide each guest with the best customer service and quality vehicle care. Scott is truly a testament to that mission. I will be certain to share your encouraging words with him. Thank you for your patronage and we look forwarding to serving all of your automotive needs for many more years to come. Sincerely, James Klimas General Manager Herb Chambers Chevrolet of Danvers