Reviews
Excellent Service
Timely and courteous. Excellent service provided, addressed my concerns and surpassed my expectations. Took time to review work done and explain recommendations for work needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the great review Steven! We appreciate your business! Sincerely, Giaco Ruffolo | Vice-President of Operations | giaco@palmen.com | (262)697-3100
Great customer service
That charlotte was very helpful and making sure that we went over the problem of the car so they could be able to fix the problem. She definitely have great customer service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the great review Tiffany! I will pass along your nice comments to Charlotte as well. Thank you for your business! Sincerely, Giaco Ruffolo | Vice-President of Operations | giaco@palmen.com | (262)697-3100
customer service excellente, kind offer and explai
Mike das very helpful, he even update me few times, explain what they servece cn my car, how I can sabe time for next visita
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the positive review Maria! We appreciate your business! Sincerely, Giaco Ruffolo | Vice-President of Operations | giaco@palmen.com | (262)697-3100
Smooth service
Very good everything was smooth and efficient on this visit ,I will in future always try to do mid week service as it is so much easier than Saturday
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the positive review Barbara! We appreciate your business! Sincerely, Giaco Ruffolo | Vice-President of Operations | giaco@palmen.com | (262)697-3100
Amazing service.
Everything! From the minute I pulled in, I felt like royalty. Everybody I spoke to was very polite and professional. I spoke to Giaco briefly, super nice guy. Very positive experience all around. I am from Illinois, I work in Racine and I will go the extra distance to come here again when necessary.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the awesome review Laura! It was great to be able to chat with you for a little while when you were in. Thank you for your business and we look forward to seeing you in the future! Sincerely, Giaco Ruffolo | Vice-President of Operations | giaco@palmen.com | (262)697-3100
Great service and well received
Very well received. Understood the problem clearly and provided great services. I would definitely consider this Showroom for service next time. Thank you for your service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the positive review Subramanya! We appreciate your business! Sincerely, Giaco Ruffolo | Vice-President of Operations | giaco@palmen.com | (262)697-3100
Great Service
Zack was awesome! He answered ALL of my questions and concerns with straight answers. He is very knowledgeable. He has gone and continues to go above and beyond for great customer service. Thanks!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great review Arlinda! I will be sure to pass along your nice comments to Zack as well. Thank you for your business! Sincerely, Giaco Ruffolo | Vice-President of Operations | giaco@palmen.com | (262)697-3100
The best. Very passionate for customers & Palmen
Great customer service. Charlotte is very passionate for her job and her customers. I really enjoy going to palmen for all my auto needs. Charlotte kept me informed constantly, always had a positive attitude for her customers and palmen motors. I will recommend her and palmen anytime and to anyone. Please tell Charlotte thanks and use me as a reference. Edward.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the great review Edward! I will surely pass along your wonderful comments to Charlotte as well. Thank you for your loyalty! We appreciate your business and look forward to seeing you in the future! Sincerely, Giaco Ruffolo | Vice-President of Operations | giaco@palmen.com | (262)697-3100
Awesome
Quick and fullfilling and helpful every was taken care of even found some updates that needed to be done. Was very thorough
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the positive review Benjamin! We appreciate your business! Sincerely, Giaco Ruffolo | Vice-President of Operations | giaco@palmen.com | (262)697-3100
Great
Charlotte was very friendly and service department had work done sooner than expected. Requiring 20 words is just dumb. I said what I wanted to in first sentence.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the great review Karen! I will pass along your nice comments to Charlotte as well. Sorry about the 20 word requirement for the survey...that is a Cars.com stipulation and we have been working with them to eliminate that. At the end of the day we want to make sure we have quality customer feedback so we can keep providing great experiences for all of our guests. Thank you for your business! Sincerely, Giaco Ruffolo | Vice-President of Operations | giaco@palmen.com | (262)697-3100