Reviews
Quick service
Quick check in at drop off. Helpful service desk person. Clean areas and friendly staff. Appointment was completed in a timely manner.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the good review Jennifer! We appreciate your business! Sincerely, Giaco Ruffolo | Vice-President of Operations | giaco@palmen.com | (262)697-3100
Good Service
CJ and the staff in the service department were super nice. The waiting rooms were clean and always have coffee and cookies, which is a bonus in my opinion.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the great review Ian! I'm glad to hear that you were able to enjoy the complimentary amenities we offer. Thank you for your business! Sincerely, Giaco Ruffolo | Vice-President of Operations | giaco@palmen.com | (262)697-3100
Happy Customer
The sales staff at Palmen was top notch. This was my first new car so I was a little nervous at first but that soon faded. My salesman was very knowledgeable and answered all my questions. I test drove many vechiles and they even let me take one home for the evening so I can make sure that was the vechicle for me. When all was finalized with the paperwork my salesman took me to the vechilce and showed me how everything operated. Its was an ejoyable experience and I am happy I went to Palmen to purchase my new vechile.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great review Gregory! We understand that a vehicle purchase is a big commitment and that's why we want to ensure our customers get exactly what they need to fit their needs. Thank you for your business! Sincerely, Giaco Ruffolo | Vice-President of Operations | giaco@palmen.com | (262)697-3100
very clean, fast service.
service staff were polite and listen to what I had to say, did not just try to rush you out the door.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the positive review Robert! We appreciate your business! Sincerely, Giaco Ruffolo | Vice-President of Operations | giaco@palmen.com | (262)697-3100
friendly professional staff in all departments
very professional and courteous staff in service area. they answered every question i had. a big shout out to bruce ford. also a big shout out to larry in sales too.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the awesome review James! I will be sure to pass along your nice comments to Bruce and Larry as well. Thank you for your business! Sincerely, Giaco Ruffolo | Vice-President of Operations | giaco@palmen.com | (262)697-3100
Great Follow-Up Maintenance Service
The staff is friendly and treats you like you are important. Each concern is addressed. Service hours are ideal for working customers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the great review David! We appreciate your business! Sincerely, Giaco Ruffolo | Vice-President of Operations | giaco@palmen.com | (262)697-3100
Fast and courteous service.
Fast and courteous service, doing what they say every day and every time. Convenient hours and location, comfortable waiting rooms.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the positive review Harral! We appreciate your business! Sincerely, Giaco Ruffolo | Vice-President of Operations | giaco@palmen.com | (262)697-3100
Fast and Easy
Fast and easy. I like that there are no hidden fees as with other Quick lube type places advertising a cheap price then when you get your bill there is tons of extra fees
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the positive review George! We try to be as transparent as possible and we appreciate you noticing that. Thank you for your business! Sincerely, Giaco Ruffolo | Vice-President of Operations | giaco@palmen.com | (262)697-3100
Perfect purchse
Fantastic - quick and painless. Ray exceeded all my expectations and the finance process was smooth, fluid and fast! I cannot recommend the people at Palmen enough. Teddy Hendrix treated us like family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the good review Daniel! I'll be sure to pass along your comments to the staff you mentioned as well. Thank you for your business! Sincerely, Giaco Ruffolo | Vice-President of Operations | giaco@palmen.com | (262)697-3100
Quick, Friendly, Well Organized Dealership.
Tom was friendly, honest and stayed late to help complete the sale. The dealership was very clean and well organized. I liked seeing my name waiting on the screen when I walked in and was promptly taken care of.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the great review Michael! Glad to hear all went well and we appreciate your business! Sincerely, Giaco Ruffolo | Vice-President of Operations | giaco@palmen.com | (262)697-3100