Sudbay Chrysler Dodge Jeep RAM

I can't thank Gordon enough, He listened to me and got my car back on the road. (very pleasant to talk with may I ad) I made the mistake of bringing my car to a different dealer for a noise. They brushed me off saying no noise was heard, Gordon however heard the noise, We pinpointed it down to the driveshaft. The drive shaft was on back order however, but he went above and beyond to find one and go pick it up. I want to thank Gordon and the Men who worked on my car. ps. don't let my screen name fool you, That was for the review I left for the other place.

I had an absolutely A+ experience and an A+ salesman, Mr. Fred DeLeo...and ultimately my A+ JEEP PATRIOT! I would definitely recommend Sudbay as an overall A+ experience!

My wife and I walked out of another dealership after 45 minutes of pointless negotiations. We went to Sudbay and met Scott Waniak. Within 15 minutes of talking with Scott, we got an excellent price. No hassles no fighting. We saved hundreds of dollars on the Jeep compared to the other dealer. Tim did the paper work - no hidden fees. Docs fee were half what others were charging. Kevin did the delivery. Great people - we saved hundreds of dollars. We highly recommend anyone visit them if you want to be treated right.

Purchasing a vehicle at Sudbay's was great, but even better was the service I received from Michael D in the Service Department! He took his time to go over my concerns, explain to me what additional services I needed to perform and most importantly treated me with 5 STAR service. If you want your Jeep serviced and looking for someone WHO CARES, call Sudbay and ask for Michael D in the Service department. He'll certainly take care of you! -Happy Jeep Owner!

Dealer leadership stepped up to resolve an issues with service. Things do go wrong with cars, and not every situation is pleasant for customers or dealers. However, the true test of integrity for any dealership is what they do to fix the problem, and make it right for the customer. In my case the senior management rolled up their sleeves, took responsibility, and made things right. Sometimes, the most important things you can learn about the true quality of a dealership is when something doesn't go quite right. Very impressive group of people. Would highly recommend to anyone.

I purchased a used 2014 Toyota Tundra from this dealership. Saleswoman Katy was helpful and friendly. All the staff at Sudbay made it an excellent buying experience.

I bought a 2010 C300 from Sudbay. It was a very easy and hassle free experience. I was pleased with the service I received. Phil Prieur is a very nice man and a pleasure to deal with. Brian D.

Shopping for work Truck is hard & often the Dealer makes it even harder. I went to Sudbays and found Mr.Connors to be both friendly & knowledgeable He was able to find me a Truck to meet my needs. I will recommend family & friends to Dale ! The management team of Matt Nichols & Conrad Garfield made the pricing & financing easy as well. Well done Sudbay Family !

Went to many Jeep Dealers and found no Help ! I am a young man in the market for Jeep Wrangler. Dale answered all my questions and I will buy from him when make my decision.

Bought my '07 Jeep Liberty here in September 2014 and a month later I drove it across country. I got an oil change in California and the tech there told me I had a leak in the front differential and the transmission pan. The transmission oil pan was rusted thru, that was the leak, and he replaced it (no bid deal its a used car from NE). The mechanic was not confident working on the front differential and suggested I take it to a dealer...uh oh. So I did, and got an estimate for $3200!! to replace the front differential and the drive shaft. I was livid. I called Sudbay to see if there were any recalls on parts, there were not. I left that dealership and drove home to Mass. When I got back I took the car into Sudbay's. They took the car in to the service department and looked it over. I talked with the GM about my experience; the money I had paid (being a lot for me), trusting their tech department to have gone over the car, purchasing it thru a dealer so I would have some security in my purchase, and how disappointed I was, etc... To be totally clear I was over my warranty by a lot of miles and Sudbay had no legal requirement to help me what so ever. I'm pretty sure had I bought this car anywhere else I would have been screwed. I returned to Sudbays the next day and they offered to fix the differential and drive shaft at no cost and I paid only for a new axel to be replaced while they had the front end taken apart. I couldn't believe it. There are actually some good businesses left out there. They said they needed to stand by their reputation to be able to compete with larger dealers out of town and that their good reputation is what sets them apart from the rest of the pack. Well it does for me. Thanks to Sudbay I've got my car back, all fixed and I don't feel like a victim.