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Crestview Cadillac

(1,200 reviews)
Visit Crestview Cadillac
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm 8:00am–3:00pm
Sunday Closed Closed

Reviews

(1,200 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crestview Cadillac from DealerRater.

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Loved Pat.

Loved Pat. Very helpful and a font of knowledge. Kara always seemed disinterested in us and our quest for an EV. Did not communicate well. Kimberly at the front desk was beyond rude. Can not understand how she is a good first person to encounter at a Cadillac dealership. I have owned many BMW’s and was always treated incredibly well, why is America’s premier luxury brand (Cadillac) not on par? Very sad.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The communication was very good.

The communication was very good. I was afforded a courtesy vehicle when the repair was more extensive than anticipated

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

A wonderful experience was had while purchasing my new to

A wonderful experience was had while purchasing my new to me vehicle. Adam was the best and understood/explained everything about the vehicle. His knowledge helped to answer all my questions before I could even ask. Would trust him to assist anyone that I know.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

great experience again.

great experience again. Thank you again Kara and team for the great service and support

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Did not fix two issues it was taken in for.

Did not fix two issues it was taken in for. Onstar module will not communicate with mobile app and steering wheel still squeaks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Appreciate that the sales person came in on her day off

Appreciate that the sales person came in on her day off to complete the sale and delivery. Really thorough walk through of vehicle features and technology with delivery.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great job got everything done in a short amount of time.

Great job got everything done in a short amount of time. Customer service is awesome!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I received some offers from several dealership, but

I received some offers from several dealership, but Crestview Cadillac gave me best one. The staff were all kind, and the processing was very quick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Courteous and took care of my Lyriq's service issues in a

Courteous and took care of my Lyriq's service issues in a professional and efficient way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The service was fast and complete.

The service was fast and complete. All dealership personnel acted professionally and friendly. the vehicle was cleaned, thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.