Reviews
Adam was wonderful.
Adam was wonderful. He was an A plus sales representative. Very knowledgeable and caring. He knew about the car I wanted really well. I would go to him again! Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Crestview's Service Department Personnel Are
Crestview's Service Department Personnel Are Professional, Courteous, and Expedient. Everyone is Helpful and Goes Extra Mile for Customer/Client.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review; we are happy to pass along your comments to the team here at Crestview Cadillac, INC.! We hope to see you soon!
Was not overly friendly on the phone, but everyone was
Was not overly friendly on the phone, but everyone was nice and great to work with once I was there for an oil change.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
A quote on a service was never done, left 4 messages.
A quote on a service was never done, left 4 messages. This last service was the reason I will no longer have you maintain and repair my vehicle. I was mislead through the whole process. Received a phone call after work had started they need another 2 hours of labor.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (248) 841-4166 so we can make your experience a positive one.
Ron is Very professional and he made sure my experience
Ron is Very professional and he made sure my experience was smooth and easy. Brian who is the Service Manager is on top of everything that needed to be done as well!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
I got more than I bargained for!
I got more than I bargained for! Went in for an oil change, and also recieved a software update, an error reset, and a fix to my side mirror detection system - at no extra in charge and complete in one day.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Followed thru quickly and easily on warranty work.
Followed thru quickly and easily on warranty work. Solved the problem in one visit. Done
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
I had a really good experience, service was quick and
I had a really good experience, service was quick and great customer service. I will continue visit this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!
The service team at Crestview is second to none.
The service team at Crestview is second to none. From drop off to pick up they deliver exceptional service. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Elvis, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
I've been leasing my vehicles through Crestview Cadillac
I've been leasing my vehicles through Crestview Cadillac for a while now, and I've always had stellar service. Kara is knowledgeable and super efficient, and she goes above and beyond, even on her days off. Everyone else is great, too, aligning with all that the Cadillac brand stands for.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!