Skip to main content

Key Hyundai of Salem

(1,022 reviews)
Visit Key Hyundai of Salem
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–5:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday 11:00am–4:00pm Closed
2024 state dealer award
View 2 awards
2024 state dealer award
2024 consumer dealer award
New (603) 841-3186 (603) 841-3186
Used (603) 841-3367 (603) 841-3367
Service (603) 841-3628 (603) 841-3628

Reviews

(1,022 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Key Hyundai of Salem from DealerRater.

Want to share your experience with this dealership?

Write a review

Very good experience today especially Fabian also Diane

Very good experience today especially Fabian also Diane and Nancy also Greg thank you all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Key Hyundai of Salem!

Great dealership!

Great dealership! I left my prized water jug in the service dept!! Can you either email me at tjaffarian5@gmail.com to let me know you have it, or call 9785192746

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Key Hyundai of Salem to be a positive one. Please don't hesitate to reach out if you need anything else.

Exceeded my expectations today today today today weird

Exceeded my expectations today today today today weird number of words today today today today

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Key Hyundai of Salem!

Purchased a Santa Fe Hybrid there on Monday May 5th,

Purchased a Santa Fe Hybrid there on Monday May 5th, 2025. Strongly recommend them for hassle free purchase with transparent pricing which was extremely competitive. A good deal. Pleasant sales experience. One of the best car buying experiences I have had, having purchased over 9 vehicles in several states in the past several years. 4 of which have been hybrids

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Key Hyundai of Salem!

Service advisor was great, the maintenance service was

Service advisor was great, the maintenance service was quick and fantastic.the car was returned just like I left it.im very happy with this service department..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

My wife and I have bought three cars from Salem Hyundai

My wife and I have bought three cars from Salem Hyundai going back to 2010 and will continue to do so! No pressure, just so easy to work with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

went in for a scheduled oil change and the only issue was

went in for a scheduled oil change and the only issue was that it took a little longer than I would expect. But service rep was great and did apologize for the delay. Key Hyundai waiting area and facilities are nice, clean and provide free coffee, cold drinks and snacks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Christopher, thank you for taking the time to share your service feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Nick was absolutely incredible.

Nick was absolutely incredible. I planned to visit 2 other dealerships (other brands) that day- and the knowledge, experience, kindness, and patience Nick had going over all the options Hyundai had for me made me realize I had to look no further. In (hopefully) many many years when I’m in the market for my next car- I hope I can Nick along for the ride!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

Great place love the no haggling situation there and very

Great place love the no haggling situation there and very transparent about everything to do with the car I am interested in

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for sharing about your experience with Key Hyundai of Salem. We appreciate your business and hope to see you again soon!

Prices increased from the ir original quote provided

Prices increased from the ir original quote provided during the process and no accountability taken for the mistake on their side. Just a text apology.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
Worked with:
1 person out of 1 found this review helpful. Did you?
Yes No
Dealer response

We are disappointed to hear that you did not have a more positive experience with us at Key Hyundai of Salem. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (603) 841-3099 so we can work towards a resolution. We look forward to hearing from you.