Reviews
Purchased a Santa Fe Hybrid there on Monday May 5th,
Purchased a Santa Fe Hybrid there on Monday May 5th, 2025. Strongly recommend them for hassle free purchase with transparent pricing which was extremely competitive. A good deal. Pleasant sales experience. One of the best car buying experiences I have had, having purchased over 9 vehicles in several states in the past several years. 4 of which have been hybrids
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Key Hyundai of Salem!
Service advisor was great, the maintenance service was
Service advisor was great, the maintenance service was quick and fantastic.the car was returned just like I left it.im very happy with this service department..
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
My wife and I have bought three cars from Salem Hyundai
My wife and I have bought three cars from Salem Hyundai going back to 2010 and will continue to do so! No pressure, just so easy to work with!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
went in for a scheduled oil change and the only issue was
went in for a scheduled oil change and the only issue was that it took a little longer than I would expect. But service rep was great and did apologize for the delay. Key Hyundai waiting area and facilities are nice, clean and provide free coffee, cold drinks and snacks.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Christopher, thank you for taking the time to share your service feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Nick was absolutely incredible.
Nick was absolutely incredible. I planned to visit 2 other dealerships (other brands) that day- and the knowledge, experience, kindness, and patience Nick had going over all the options Hyundai had for me made me realize I had to look no further. In (hopefully) many many years when I’m in the market for my next car- I hope I can Nick along for the ride!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.
Great place love the no haggling situation there and very
Great place love the no haggling situation there and very transparent about everything to do with the car I am interested in
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thanks for sharing about your experience with Key Hyundai of Salem. We appreciate your business and hope to see you again soon!
Prices increased from the ir original quote provided
Prices increased from the ir original quote provided during the process and no accountability taken for the mistake on their side. Just a text apology.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
We are disappointed to hear that you did not have a more positive experience with us at Key Hyundai of Salem. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (603) 841-3099 so we can work towards a resolution. We look forward to hearing from you.
The overall experience was excellent from the person
The overall experience was excellent from the person checking me in who was very courteous to the overall prompt efficient service. He also answered additional questions.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
James, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Key Hyundai of Salem. We look forward to having you as a valued customer for many years to come!
Excellent service department and friendly staff.
Excellent service department and friendly staff. Love the reminders that keep my vehicle service on track.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Key Hyundai of Salem.
Friendly non-pushy service.
Friendly non-pushy service. We found every part of the buying process was a positive experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Scott, Thank you for choosing Key Hyundai of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!