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Lia INFINITI

(795 reviews)
Visit Lia INFINITI
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 11:00am–4:00pm Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (866) 518-3932 (866) 518-3932
Used (866) 523-9899 (866) 523-9899
Service (866) 524-1989 (866) 524-1989

Reviews

(795 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Michael Bingham always takes great care of me and the

Michael Bingham always takes great care of me and the whole team is great. My repair was done efficiently and best part under warranty

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Anthony, thank you for your positive review! We are so glad that Michael consistently takes great care of you and that he made this visit with us no different. We hope that you continue to choose us for all of your future automotive needs!

Gentlemen helped me and i even got a video of my car

Gentlemen helped me and i even got a video of my car being serviced.. in need of an alignment

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your trust in our service team! We're happy they provided you with an engaging and informative visit. Please don't hesitate to give us a call the next time we may assist you.

This purchase of a certified preowned Infinit Q50 was

This purchase of a certified preowned Infinit Q50 was excellent All staff were extremely kind, knowledgeable and experienced . Everyone was very helpful including Jake Willi who was really superb. Thank You everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you for your awesome review of Jake and the Lia INFINITI team! We're pleased they did everything they could to make sure your transaction was flawless. Congratulations! Best wishes for amazing travels in your new Q50!

Quick and courteous.

Quick and courteous. This visit was a state inspection only and Sami Dawood was helpful in getting our two cars in and through in the same hour. We appreciate the service and also received tips from the mechanic on one cars alignment. Much appreciated, keep up the great work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by Sami and our service department. We hope you'll continue to make Lia INFINITI your first choice for service!

Everyone I dealt with there were very helpful, respectful

Everyone I dealt with there were very helpful, respectful and knowledgeable. I worked mostly with Joe Franklin and he was really great. I’ve already recommended several people to the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Scott, we're so pleased you enjoyed a pleasant dealership experience guided by Joe! Thank you for taking the time to review and recommend his expertise. We wish you all the best in your future travels, from the entire team at Lia INFINITI!

Everyone was very helpful and knowledgeable.

Everyone was very helpful and knowledgeable. I have recommended several people here since my experience a few weeks back. Salesmen Joe Franklin was excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for your 5-star review, Scott! We're thrilled to know how pleased you were with Joe's support. Congrats on the new pre-owned BMW! Best wishes for awesome travels, from the whole team at Lia INFINITI.

The best decision by far was purchasing my vehicle from

The best decision by far was purchasing my vehicle from Lia Infiniti. The customer service is great. The care they take when assisting you with your vehicle makes you feel like you’re right at home. My favorite part is the complimentary vehicle washes! Or the shuttle service when dropping my vehicle off. And my absolute favorite… is the drop of my vehicle to my front door when service is complete on vehicle!William Golden Always makes the process smooth. He listens to my concerns and addresses each one individually. Gives recommendations and is very knowledgable. He makes the process of servicing my vehicle fun and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thanks for taking a moment to recognize William on our service team. He goes out of his way to make sure our clients are well taken care of, and we appreciate your confirmation of this. We hope your summer is going well!

Both my husband and I own Infiniti’s and use this

Both my husband and I own Infiniti’s and use this dealership for service and repairs. The staff are helpful and easy to work with. We always have a good experience. This visit I worked with Michael Bingham. He was professional and friendly. Michael answered all my questions, made sure I was comfortable during my wait and had me out the door quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

We're delighted the Lia INFINITI team continues to make you and your husband feel well cared for, including your visit with Michael this time. If you should have any further questions or needs, please don't hesitate to reach out.

I had a fantastic experience with Lia Infiniti from start

I had a fantastic experience with Lia Infiniti from start to finish. The team was incredibly helpful, knowledgeable, and professional throughout the entire process. They made everything smooth and stress-free, and were incredibly mindful of our time restraints. The staff went above and beyond to ensure I was able to leave the dealership that day with a my new qx60! From the test drive to the paperwork, everything was handled efficiently and with a personal touch. I couldn’t be happier with my purchase, and I highly recommend Lia Infiniti to anyone in the market for a vehicle. Great people, great service, and an all-around excellent experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new QX60, Nicole! We're thrilled you enjoyed a pleasant and supportive buying experience with us, and we appreciate your fantastic feedback. We wish many happy travels to you in the new ride, from all of us at Lia INFINITI.

Michael B was very friendly and had me in and out with my

Michael B was very friendly and had me in and out with my inspection complete in record time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Kim, we're happy Michael handled your inspection visit with great care and got you safely back on the road in a timely manner. We hope you'll continue to choose Lia INFINITI for all your automotive needs!