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Metro Ford

(5,271 reviews)
Visit Metro Ford
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday 11:00am–4:00pm Closed
New (518) 646-8797 (518) 646-8797
Used (518) 646-8429 (518) 646-8429
Service (518) 646-8831 (518) 646-8831

Reviews

(5,271 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Metro Ford from DealerRater.

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Very helpful and very negotiable with prices and very

Very helpful and very negotiable with prices and very nice people to talk to loved the experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Thank you for service on my vehicle.

Thank you for service on my vehicle. Appreciate the prompt service provided! Thank You. Typical

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

When calling for an appointment you don’t have to wait

When calling for an appointment you don’t have to wait for a long period of time for someone to answer the phone. And 3 weeks to get the appointment!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Well I did buy a 2019 Silverado 1500 from them and I

Well I did buy a 2019 Silverado 1500 from them and I drove the truck for a week it had transmission issues and oil leaking from the oil cooler lines and now I brought it to the back to the dealer and I have not had the truck for 2 weeks and I've made my first payment and I've driven the truck for three rides 300 mi

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great service for many years.

Great service for many years. Always friendly. Work has been totally satisfactory. Will continue to do business with metro.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great customer service, very friendly always feel

Great customer service, very friendly always feel confident that I have been treated fairly. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everyone was extremely accommodating, excellent salesman

Everyone was extremely accommodating, excellent salesman and personnel. I would recommend this establishment to anyone i know who is looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

So far Darlene has taken care of all my needs perfectly

So far Darlene has taken care of all my needs perfectly if I need her again I know I’ll get great care ty

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everyone in the service department is extremely helpful

Everyone in the service department is extremely helpful and friendly. They work fast and don’t make you wait for an extended period of time. They have gotten me in for flat tires within hours where other dealerships closer to home said it would be a few week wait.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Unfortunately Ford has a bad engine.

Unfortunately Ford has a bad engine. Dealership put new engine in very timely. Appreciate the dealership response. I would have hoped Ford would have stood behind their engine!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.