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Szott Ford

(874 reviews)
Visit Szott Ford
Sales hours: 10:00am to 3:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–7:30pm 7:30am–7:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:30pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 10:00am–3:00pm 8:00am–3:00pm
Sunday Closed Closed
2013 state dealer award
View 3 awards
2013 state dealer award
2017 consumer dealer award 2016 consumer dealer award

Reviews

(874 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Szott Ford from DealerRater.

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When my Fiance and I started looking for a new car, we...

When my Fiance and I started looking for a new car, we were a bit scared with the economic times. We wanted to make sure we made the right decisions. ANTHONY KETCHUM really stepped up to the plate and helped us work through all of our concerns and made sure we had all the information necessary to pick the right vehicle. He let us take our time. He never pressured us, just lent his helping hand. We are very pleased with our decision to purchase from Anthony Ketchum and Szott Ford. From now on, car shopping is as easy as calling Anthony.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My husband and I were looking to purchase a used vehicle...

My husband and I were looking to purchase a used vehicle and called Anthony Ketchum to help us find a fuel-efficient vehicle at a reasonable price. Our credit was questionable and it wasn’t easy to get an approval but Anthony did not give up. We tried to purchase a used vehicle without success. He then showed us a 2011 Lime Green Ford Escape to lease. My first thought was, “that is a pretty ugly color”. We were also weary about leasing because we have never leased before. I have to say that I couldn’t be happier. Not only do I NOT lose my car in a parking lot. I am the only Lime Green Ford Escape on the road and I love it. This vehicle is way better than the used one we were originally looking at. The level of customer service we received from Anthony will never be matched. We will be back in about a year when we need to replace our 2nd vehicle. You rock Anthony Ketchum!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Looking for my first new car made me nervous at first. ...

Looking for my first new car made me nervous at first. Anthony helped me find the right car at the right price and worked tirelessly to make sure I was comfortable with my decision every step of the way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent Service!

I just purchased a vehicle from Szott Ford with Stacey Bright. Stacey is very service oriented and I have always been very happy with the service that I have received from Szott Ford and Stacey. In the case of the last vehicle that I purchased from Szott, Stacey arranged it so that I didn't even have to come to the dealership. The car was delivered to my home and I signed the papers on my kitchen table.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I have had the opportunity to work with this dealership,...

I have had the opportunity to work with this dealership, and specifically, the above noted sales staff for many years and many purchases. I tend to be a very discriminating consumer with an eye for detail, and very little time to spare. I have found their dedication to excellent service unparalelled. They are attentitive, responsive, and go the extra mile to be sure everything is right. I cannot recommend them enough. I have recently purchased 2 vehicles from them, and continue to be very satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I came in to trade my used vehicle in and get a new...

I came in to trade my used vehicle in and get a new lease. I was amazed by the service that ANTHONY KETCHUM gave me. Not only did I get a great trade in price I got an awesome new vehicle with a great payment!! He was very helpful and extremely knowledgeable. He helped me find the right vehicle and made the process extremely quick and painless!! I highly recommend you go and see him for your next vehicle, you won't be disappointed!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My husband was shopping for a new truck,F-250, and...

My husband was shopping for a new truck,F-250, and stumpled upon Josh Holbrook. Josh was truly like finding a diamond in the rough. He is a "No xx" salesman and truly has gone out of his way during the process. We were so happy with our experience, our son & daughter in law recently bought an Edge from Josh and our daughter will be going to see him when she's ready for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My husband and I have bought our first Ford vehicles from...

My husband and I have bought our first Ford vehicles from Chris Boan back in 2000, when he was in sales at Alan Ford, and from day one he treated us like family, he was very good to us and my husband is very hard to please and that something that Chris overcame with him, we have purchase nine vehicles from Ford, when Chris move from Alan Ford to Szott we came with him and even though he is not in sales anymore he makes sure we are well taken care of when do come in for service and or when our lease is up on our vehicles he is there for us. And he recommend a awsome sales person for us Josh Holbrook he is wonderful to and look for him with my next vechicle. Everyone at Szott Ford is very friendly and service department is great to. Mr. and Mrs. Thompson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

scott, used jeep

Scoot helped up out with buying a used jeep, and when i test drove it i said i would not buy it untill they fixed the wobble in the steering.. They took great care of it and my and my wife. thank you very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent experience!!!!!!!

I just purchased a used truck it was clean inside and out.My salesman Hernando Hulleza was professional and courteous.The used car sales manager Randy Forsyth went the extra mile and called the original owner and had him sign over the extended warranty.I don't mind giving my hard earned money to people who work just as hard.... P.S. I'll be back!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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