Skip to main content

Lasco Ford, Inc.

(1,129 reviews)
Visit Lasco Ford, Inc.
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–8:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
2015 state dealer award
View 3 awards
2015 state dealer award
2016 consumer dealer award 2015 consumer dealer award
New (810) 936-6753 (810) 936-6753
Used (810) 936-6761 (810) 936-6761
Service (888) 835-1613 (888) 835-1613

Reviews

(1,129 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lasco Ford, Inc. from DealerRater.

Want to share your experience with this dealership?

Write a review

From the minute we entered to the minute we left. Every...

From the minute we entered to the minute we left. Every part of the buying experience was positive. Jake listened to what I wanted in a vehicle and what my budget was. He was not overly pushy. When he showed me the the amount they would offer me for my trade and I didn't agree he went back and asked for more. Jake was very helpful during the paper signing process and very receptive when I suggested there was an error in the numbers. The only thing I think would be better is a little more instruction on how to operate all the features of the vehicle. Rusty did say he would have someone call me for one on one training at a later date however.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Overall my experience was excellent! Cameron was very...

Overall my experience was excellent! Cameron was very friendly and helpful with out being pushy like some car sales men. He was very knowledgable about each vehicle I was interested in. He didn't pressure me into anything that I didn't like. He was patient with my undesivness and allowed me to take home and test drive multiple vehicles. I would highly recommend Cameron to anyone who is interested in a new vehicle. You defintly won't be disappointed in your experience. Thanks Again Carla Swack :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everyone was always very friendly and professional. A few...

Everyone was always very friendly and professional. A few times we were asked to wait for very long periods of time, which was inconvenient, but overall it was a good experience.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have had the opportunity to purchase from this dealer...

I have had the opportunity to purchase from this dealer before, this time was different, I have been experiencing credit problem for some time, and was not sure if I could work a deal, well to my absolute surprise the salesmen Darin Hawley really step up, I have been in sales most of my life and was really surprised how this man took charge of situation, reviewed my options help me select the right car, did their best on my trade in, had a Focus with a bunch of miles, and was able to close the deal with in two weeks. All the time that was going on Darin was in constant communication with me either by phone or e-mail. Of all the cars that I have bought over the years this has been hands down the best experience. My thanks to Darin and to Matt Lasco, Matt your Dad would be very proud of you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

After a really BAD experience at an affiliate dealership,...

After a really BAD experience at an affiliate dealership, we called and spoke to Aaron @ the Fenton dealership. He understood our frustration and anxiety, and set us up with a great salesperson and experience. We had also spoke to Delila and she was also very sweet and professional. Daren and Aaron were two of the best sales people I have ever met. I have only experienced this level of professionalism one time before. They really went over and above to make things right. My son and I are very grateful. After the wonderful treatment they gave my son, I will return to buy my new vehicle with the Lasco Fenton sales people. I plan to do so in the next couple months. Thank you very much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Janice was nice and very polite. She worked hard to get...

Janice was nice and very polite. She worked hard to get my payments low in order to lease a new car with trading my 2010 Focus. I appreciate what she did for my husband and myself. She also helped my son's wife who suggested we come to see her. Thank you, Janice for all you did. Sandy Newman

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Hello, Eric, Shoen and Rick gave great customer...

Hello, Eric, Shoen and Rick gave great customer service. They worked harder than any other rep I have work with in the past 35 years of buying cars.. The dealership has a very friendly atmosphere and I felt very comfortable..Eric put the extra time in to make the sale work for all parties involved. It was a pleasure working with them and plan on purchasing my vehicles from the them again.. Thanks for all your hard work.. Ben

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.

Rusty was very helpful he worked hard to get me just what...

Rusty was very helpful he worked hard to get me just what I was wanting, he even came in on his day off to take care of me!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Mike & Owen were amazing! Mike wasn't feeling...

Mike & Owen were amazing! Mike wasn't feeling well but still gave us excellent service! Owen made me feel like he was concerned about my issues & helped us work out everything smoothly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

I was having a problem with my car and had 2 years left...

I was having a problem with my car and had 2 years left on my lease. I explained the problem to Mike and he and Paul worked to get me out of the lease and in to a new Focus with no money out of pocket and a very small increase in the monthly payment. Delilah was the first person I talked to at the dealership and she was very helpful and understanding of my situation. This was the best experience I have ever had at a car dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.