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Randy Wise Buick GMC

(820 reviews)

Reviews

(820 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service

The car buying process was quick and painless. JJ, Rick and all the staff were great. The whole crew made our family feel very comfortable, welcoming and confident that we were purchasing a great vehicle. Great place to purchase a car and worth the drive from Lansing. Thanks everyone at Randy Wise Buick! We purchased an 2011 Toyota Sienna XLE! It's been a great addition to the family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service

JJ was a great salesman, honest, up front, respectful easy to talk to kind of guy. Would deal With him again and refer whoever I know looking for a vehicle to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Couldn’t have ask for better service!

Tyler Waite did a fabulous job helping me with my suv! Any questions , concern, or help that I needed he was there ! He was very kind , understanding and worked with me getting my very first suv! I more so gave him trouble but needless to say he a very great salesman 👍🏻 Is recommend him to anybody!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bought a used car

I wend to Randy Wise to get a new-to-me car. My sales associate, Tyler, was very good. He kept in contact and was very helpful throughout the process. He kept me informed of new vehicles in my price range, including the one I ended up purchasing (which was brand new to the lot). I would recommend that if you're looking for a car, give them a call and ask for Tyler.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great salesman

100 percent satisfied. I wouldn't. Hesitate to buy here, from Bryan Bickford again. Great price and so far a great vehicle. After sales support has been a pleasure. I know that I can call Bryan and get the support that I need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing

I love my new Equinox! Bryan B is fantastic, he made my experience memorable. Him and his staff are great. I would recommend him to anyone. Way to go Randy Wise.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Got a great van for a great price

Came to Randy wise to look at a car not to buy one but after talking to Tyler and the great people at Randy wise now I am driving away in a van suited for a king.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Outstanding

I was there for a major repair. Its never a good thing to leave your car for an extended repair. They made the entire ordeal tolerable. I was informed the entire way. The repair was done perfectly and my car returned to me clean and on time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Aaron Walton is the best there is!

Aaron Walton made the car buying process so easy for me! He handled everything so quickly and made it a one stop shop. He took everything I was asking for into account, for me great vehicles in my price range and had them all onsite for me to test drive. I would highly highly recommend him to anyone looking for a car! Not to mention they had a great selection and can get whatever car you want from any of their dealerships. Give Aaron a call when your in the market for a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Satisfied customer

Noelle was great to work with on my vehicle purchase and everyone at the dealership was very helpful and provided excellent customer service. I would recommend any family member and friends to make Randy Wise Buick GMC there first stop when looking to make a vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.