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Randy Wise Buick GMC

(820 reviews)

Reviews

(820 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very pleasant and accommodating

Good experience. Bryan Bickford is very pleasant to work with and explains everything in detail. I would definitely buy from him again. The dealership is very clean, efficient, and accommodating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Way more than expected!

My wife had her heart set on a newer Buick Encore and just looking online we knew this was the place for us. We decided to go visit Randy Wise Buick GMC in Fenton just to check out our options. We knew we had a couple of blemishes so we figured we were going to gather information and make our plan to achieve this at a later date, however when we met our salesman Bryan Bickford he listened to our story and didn't miss a beat, after a few short questions he assured me that he was pretty sure that we could make this work. Bryan let my wife and I take the Beautiful Encore for a test drive while he went right to work to help us purchase exactly what we wanted and came for, on the same day! Needless to say Bryan fit us right into the car of my wife's dreams within my expected car payment for my budget! Bryan made us feel extremely comfortable throughout the process, he was very knowledgeable about the Encore that we got and showed us many features, trust me I even recommended a friend and Bryan helped him the exact same way he helped me and my friend from work made a purchase as well . If your looking for a car that is in great shape and you want to get treated well then go to Randy Buick GMC in Fenton MI and see Bryan Bickford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

body and paint repair

Excellent service and repair, Kenny and techs were great to work with. Just a repair from a parking lot hit and the front bumper fascia needed to be replaced and painted. I do recommend Randy Wise.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Experience

I had a very nice salesman who was very informative and patient. I did not feel under pressure or hurried at all. I'm really happy with my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Aaron was great and my son is happy!

My sons car went down for good and we had to get him something else. He found a Chrysler Sebring at Randy Wise. Aaron greeted us and we quickly came to an agreement on price. Came and signed for it the next day. Very quick and my son is extremely happy. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Go See JJ

Go see JJ for your next vehicle purchase. JJ was informative, helpful, and so accommodating to our every need. I just bought a car that I hope to get a good 10-15 years out of and I already know that my next one will be with JJ. He took the guessing out of my decision and was not your typical "car salesman". I quickly and genuinely came to think of him as a new friend or a brother. He allowed me to chose and think freely about my purchase and let me make all of my decisions without any pressure whatsoever. He was so helpful when it came time to do the paperwork, as I had never purchased a car on my own before. He kept us comfortable with beverages while we waited and even purchased (from his own wallet) a snack and drink for my young son while I was occupied with the financial paperwork. JJ was even kind enough to help me transfer my belongings from my old car into my new car (I didn't even ask, but I was so appreciative!). Go see JJ today! He is there to help make life easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing experience!!!

JJ Jones was a wonderful help, he bent over backwards to make sure we got not only a great car but an amazing deal! He spent a lot more time than we ever expected helping us, and helped get us an absolutely amazing rate. We won't be shopping from anyone else from now on!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Professional service, and staff

Caring, easy,informed and professional. I am so pleased with my vehicle purchase. The process from beginning to end, made my experience one that I would recommend to my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Super sales person !!!

Found my dream truck on line , just had to go look at it . Thanks to Bryan Bickford and the team at Randy Wise I was able to drive it home . Thanks Guys !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Body work

Ive had my car in for body work and I've had excellent care. The staff was fabulous. I would highly recommend Randy Wise to friends and family. Good job RANDY WISE!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.