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Randy Wise Buick GMC

(820 reviews)

Reviews

(820 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great salesman

Oliver and his team are excellent people to work with they have always treated my wife and myself with respect very helpful thank you very much we will deal with them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Satisfaction Guaranteed!

Absolutely Love doing business with Oliver! And will highly recommend him to all my friends and family. He goes above and beyond to assure you get the best car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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TERRIBLE SERVICE.

Worst experience I've ever experienced with a business in the service department. My family has purchased cars from Randy Wise forever!! Brought in my car that I purchased from the Fenton location, in for service at the Fenton location. ZERO COMMUNICATION. They advertise free rentals, had my car for four weeks, my enterprise bill was over $1,000. Randy wise didn't even offer to compensate. Called and even left a message with the store manager, he didn't get back with me. Had to call two other times to get ahold of someone. Very disappointed.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Used car sales.

Bought a used car from Aaron. Very pleased with the service I received. Will recommend the dealership to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Customer Service!

Noelle was very helpful throughout the whole car buying process. I would highly recommend her to anyone. This was my first car purchase and I couldn't be more satisfied!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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A great deal

Thank you J.J.Jones and Chris for a great deal on our Terrain we knew what we wanted and you guys delivered we all love your new ride!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

LOVE MY NEW CAR

I just want to give a HUGE shoutout to Joe (JJ) Jones and Jason Skinner! Thank you so much for all of your help, I love my car so so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Way above expectations!!

I haven't bought a vehicle in 11 years. I'm cautious and thorough when I make large purchases. I found the vehicle that I wanted online and sent an inquiry to the dealership. When JJ responded, I told him that I had some very hard days ahead and asked if we could please make an agreement on the conditions of the purchase and arrange the financing through emails, and then I would drive 2 hours to the dealership to test drive the vehicle and do the paperwork. My 24 year old son recently passed away and his birthday was on the day that JJ and I completed the deal. I've never felt so respected, cared about, and treated with such compassion as I did on that night. You see my son wanted me to get a car and pushed me to do it right before his death. So it became very important for me to do this on Cody's birthday to honor him. From the minute JJ greeted me in the parking lot until he sent me on my way with a beautiful vehicle, I knew that he had my best interests at heart. I will recommend JJ to anyone and everyone who needs someone who is ethical, professional and really listens to the customer and makes their dreams come true, not pushing their own agenda !! Thank you JJ and Jim (the financial specialist) for making a really hard accomplishment turn into a positive experience!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

JJ Jones is the best!

We have purchased many cars from Jj, and referred many clients to him. Excellent care from start to finish each time. Recommend every time! It's been years we've used him and wouldn't go anywhere else!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience.

This was the easiest experience I have ever had buying a car. JJ was very helpful and everyone was very helpful . I would certainly come back here to buy another car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.