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Randy Wise Buick GMC

(820 reviews)

Reviews

(820 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Found the car!

Bryan Bickford was great in helping me find the car I was looking for. He responded to my calls in a timely manner and wasn't too pushy like some salesman can be. I had a great experience with Bryan and the Randy Wise team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellence!!

Excellence is the best way I can describe Randy Wise GMC! Their team goes the extra mile to ensure you are completely happy. This is my third purchase from Rick Leyanna and every experience has been a great experience. Rick worked with us for a couple of weeks to find just the truck we wanted. I would sincerely recommend this dealership to anyone that is looking for honest and upfront salesman. An honest salesman, what a concept! Thanks Rick and your team for everything! You have a loyal customer for life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Vehicle Repair

Had our F-350 fixed at Randy Wise Buick GMC in Fenton, MI, after a drunk driver hit us. Although it took them 5.5 weeks, the repair was excellent; the truck looks better than new and they returned us the vehicle spotless inside and out; nice touch. Thank you, Randy Wise Buick GMC in Fenton.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Amazing deal on a great car

Met my price criteria while other dealerships turned me away. And I was able to purchase a car two model years newer than other dealers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Outstanding..

Buying a vehicle is not our favorite thing to do. However, Rick Leyanna made the process enjoyable. He was very informative and friendly. We would certainly recommend Rick and this dealership to anyone who is looking for a quality experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Great Experience

Bryan Bickford was my salesman at Randy Wise in Fenton. He did an excellent job finding the perfect used vehicle for me. He was very helpful and did many extras throughout my search. He's a great guy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience!

I had no previous experience or familiarity with this dealership prior to my visit; in fact, it was my first time purchasing a new car for myself. I made the one hour drive to Randy Wise strictly for the vehicle I was seeing online. The salesman that helped me (Jason) was courteous, knowledgable and provided the no-pressure assistance I needed to feel comfortable proceeding with a purchase. I've now been driving my new car for a week and am very pleased with the experience and service I received from Jason Skinner and the rest of the sales team at Randy Wise.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

headlight replace

I have had a remarkable experience at this dealership. more than once. Keep up the excellent work.I was in before ,for a left side view mirror,and another time when I was rear ended.That was a entire lift gate and cover for my trailor hitch.Each time I always got excellent service,politeness from everyone envolved from start to the finish.THANKYOU, until later. Jeffrey G Jones. Captain Retired United States Air Force.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

2014 Terrain Body Repair

My dent was repaired in a timely manner and looked very good. The staff was courteous and treated me like a customer. Made repair and trusted me to bring in insurance check.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

simple/helpful

salesman [rick leyanna] very knowledgable and helpful!! made my experience easy and enjoyable!! salesman made suggestion on vehicle, great choice! we love it so far. gmc sierra 1500.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.