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Randy Wise Buick GMC

(820 reviews)

Reviews

(820 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Outstanding service detailing cars

If you want your used vehicle to look like new, call Randy Wise in Fenton and ask for Steve and Mitch. My 2009 Saturn and my wife's 2007 Envoy Denali truly look like new. Best money we have spent in a while...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Body repair of my Subaru Legacy

Randy Wise body repair shop restored the bumper and cover of my 2008 Subaru Legacy, This is my second experience with Randy Wise in about 4 years. Previously I was rear-ended by a pickup truck on Fenton Road. Both experiences were excellent, the repairs flawless, and turn-around time very satisfactory.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent repair work on Terrain

I was involved in an accident that required body work done. Randy Wise did an amazing job to do the work in a timely and professionally manner. I would recommend them to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Collision work

After a deer did considerable damage to my Honda Fit, my insurance company recommended the Randy Wise collision shop. I was initially leery of a GM affiliated shop doing work on a Honda, but the insurance people and the Randy Wise people both assured me that they would do an excellent job. Also, the Randy Wise people said the work would be guaranteed for the life of the car. In addition, they gave me a loaner car that cost almost twice the price of my car. Finally, when I got my car back, it looked and drove like nothing had ever happened to it. Needless to say, I'm very impressed with their work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

did great body work on my car.

Kenneth Paulson was very professional and kind .My car was fixed earlier than was told . The body shop did a wonderful job and even detailed the inside of my car. 5 stars to all there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Dealer Review

Bought a Honda Civic from Kenny L. Good guy, helpful, friendly. Spent time with us looking in lot and at their other dealers lots. Would recommend to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

2011 Enclave tailgate repair

Very happy with work completed - ready before estimated time - very customer friendly - would and already have highly recommended. Will continue to be a customer. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Customer Service

I have dealt with Lisa Consiglio for years, and followed her as she changed dealerships. She does a great job helping me choose the right vehicle for me, while keeping costs in line. Everyone I interacted with at the dealership was courteous and made sure I was completely satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They repaired my damaged Acadia, following an accident I had

After notifying my insurance company of the accident, and telling them that I would prefer to deal with Randy Wise of Fenton, Michigan, I contacted Oliver Hackney, who put me in touch with Kenny Paulson immediately. I took my car up to the dealership and Kenny was very, very helpful and efficient. I could not have been more pleased with the service I received from Kenny and other bump shop personnel. They did an outstanding repair/rebuild job on my 2014 Acadia, which involved substantial work, and got the car back to me in 12 days! Kenny was on top of this effort from start to finish and was a pleasure to work with. He is a great representative for Randy Wise, GMC. I have told several friends and neighbors about my experience with Kenny and his team and encouraged them to utilize them if the need arises. Great job!!! Tom Allen

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

2014 Cruze repaired

Our 2014 was rear ended pretty bad and Randy Wise Buick was a preferred dealer with liberty mutual. The repairs were done in a timely matter and Kenny was always available if I had questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.