Skip to main content

Fred Grande Ford

(331 reviews)

Reviews

(331 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Always Great Service

Steve Chip and the staff in Service always make it a good experience and are ready when I am scheduled to be there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service, Clean facility, Helpful staff

Everyone was super friendly and helpful! I will definitely be going back! I love my new eco sport, I never imagined this is the car I would fall involve with! Thank you Fred Grande Ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great friendly sales staff!

Cindy Harder, my sales lady was very professional, friendly, not pushy and has such a great personality! Glen Cichoracki went over the lease info with me and also very professional and friendly. You have 2 top people right here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Awesome service

Communication is great with their customers. They go out of their way to build a relationship to keep their customers keep coming back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Personalized great service

We have leased one vehicle and recently purchased two vehicles. This dealership offers the personalized attention that I appreciate. I don't feel like just "another customer" The staff are friendly and return my calls within a timely manner. We have dealt with Cody, our salesperson on all of our transactions and he is not pushy and will try his hardest to meet our expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service

Ron Charron worked in a very timely manner and also shuttled me home before beginning work on my Ford Edge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Service

The service and the "customer first" attitude of everyone who is employed by Fred Grande Ford was wonderful! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great experience

All of my needs were handled quickly and professionally. Repairs were fully explained to me and my vehicle was fixed fast.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

great service

Travis and Glen were very nice to deal with.Very kind and they spent a lot of time working on the rebates for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service

Everyone was very kind and worked hard to make sure that all my needs were met, even making the pick-up process quick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No