Reviews
Always Great Service
Steve Chip and the staff in Service always make it a good experience and are ready when I am scheduled to be there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service, Clean facility, Helpful staff
Everyone was super friendly and helpful! I will definitely be going back! I love my new eco sport, I never imagined this is the car I would fall involve with! Thank you Fred Grande Ford
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great friendly sales staff!
Cindy Harder, my sales lady was very professional, friendly, not pushy and has such a great personality! Glen Cichoracki went over the lease info with me and also very professional and friendly. You have 2 top people right here!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome service
Communication is great with their customers. They go out of their way to build a relationship to keep their customers keep coming back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Personalized great service
We have leased one vehicle and recently purchased two vehicles. This dealership offers the personalized attention that I appreciate. I don't feel like just "another customer" The staff are friendly and return my calls within a timely manner. We have dealt with Cody, our salesperson on all of our transactions and he is not pushy and will try his hardest to meet our expectations.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service
Ron Charron worked in a very timely manner and also shuttled me home before beginning work on my Ford Edge.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
The service and the "customer first" attitude of everyone who is employed by Fred Grande Ford was wonderful! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great experience
All of my needs were handled quickly and professionally. Repairs were fully explained to me and my vehicle was fixed fast.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great service
Travis and Glen were very nice to deal with.Very kind and they spent a lot of time working on the rebates for me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Everyone was very kind and worked hard to make sure that all my needs were met, even making the pick-up process quick.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase