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Fred Grande Ford

(331 reviews)

Reviews

(331 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great, friendly experience at Fred rande Ford

salesmen was great (Chris Tombrella). I like the smaller business feeling. the sale was professional and I never once felt pushed into it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fred Grande does it again

The service was fast (less than two days) The staff was friendly and answered all of my questions. The parts required for repair were in stock.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

Efficient service. Chip is very friendly and attentive. My car was done when I changed my mind and decided to get a new battery after all. They pulled it back in and did that too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Wonderful!

That Chip Denapole is such a doll. So helpful and inviting! :) I will definitely be returning and highly recommend to anyone looking for a dependable service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Best in Class

Cindy and Glen are the "best in class". All around great experience from start to finish. Got us what we wanted at a price we could afford without any striss.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

As usual, Cindy from sales does an amazing job making sure that i get into the right car for my owm situation. I like that the staff is so friendly. Everyone that i saw there was quick to greet me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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FRIENDLY PEOPLE

GREAT EXPERIENCE, FRIENDLY PEOPLE, SPEEDY DELIVERY, THEY TAKE PRIDE IN WHAT THEY DO TO MAKE A PERSON SATISFIED. WILL BUY THERE AGAIN.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Sevice

The service department person that I dealt with was very professional, helpful and friendly. I will be bringing my vehicle back to Fred Grande Ford for all my service needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Quick service

Travis found the features that I wanted on an explorer right away. It was not an easy task considering that it was the end of December. The purchase went very smoothly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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stanley Michael cieszynski

It was very great job love it thank stan I had a great time I love everything thing of doing of buying the truck thanks Stan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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