Skip to main content

DeLacy Ford

(376 reviews)
Visit DeLacy Ford
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 1:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
New (877) 460-4315 (877) 460-4315
Used (877) 428-4323 (877) 428-4323
Service (877) 242-8585 (877) 242-8585

Reviews

(376 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DeLacy Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

We always get good service at Delacy Ford with

We always get good service at Delacy Ford with professionalism, good prices and courteous to us customers! Plus getting points towards your bill Excellent service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No

Was great having the technician come to my home.

Was great having the technician come to my home. He was on time and was very professional and polite.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

We had a great experience at Delacy Ford.

We had a great experience at Delacy Ford. Our salesman was very helpful, and knowledgeable, made the whole buying process wonderful. Within a few hours we were driving our new vehicle home.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Sal was great!

Sal was great! He made the whole process quick and easy. Very happy with our purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No

I was early at my appointment and Darshanna was wonderful

I was early at my appointment and Darshanna was wonderful although I may have her name wrong. I could not see well after getting my eyes blinded by the doctor. They got me right in and quickly. Thank you very much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No

The service is the best anywhere.

The service is the best anywhere. And I have gone to others first and I’m so glad I have found DeLacey Ford they do a great job for the service I get doesn’t take too long and they pull your vehicle right up for you and you get to get it and go and everything‘s all good never had a problem after leaving there. And they explain everything that has been done to your vehicle and so you write on paper. Can’t beat it number one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great customer service, but a log wait for any

Great customer service, but a log wait for any inspection. Was told about an hour a waited almost 2 hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Very nice people didn’t fix my truck going back for the

Very nice people didn’t fix my truck going back for the same issue. I hope

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No

I always lease my vehicles from DeLacy Ford.

I always lease my vehicles from DeLacy Ford. Todd is my go to guy to get the perfect vehicle for me at a great monthly payment. I have never been disappointed! I can't say enough about this dealership and how much they've helped me. If you're looking for a vehicle please go there and ask for Todd. I bet you leave happy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No

I had a great experience working with Vicki and Aaron.

I had a great experience working with Vicki and Aaron. They made the experience stress free and easy! I will definitely deal with them again in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No