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Transitowne Dodge Chrysler Jeep RAM of West Seneca

(758 reviews)
Visit Transitowne Dodge Chrysler Jeep RAM of West Seneca
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 8:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–8:00pm
Tuesday 9:00am–8:00pm 7:30am–8:00pm
Wednesday 9:00am–8:00pm 7:30am–8:00pm
Thursday 9:00am–8:00pm 7:30am–8:00pm
Friday 9:00am–5:00pm 7:30am–8:00pm
Saturday 9:00am–5:00pm 7:30am–5:00pm
Sunday 11:00am–3:00pm Closed
New (716) 608-3987 (716) 608-3987
Used (716) 712-5017 (716) 712-5017
Service (716) 608-3949 (716) 608-3949

Reviews

(758 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Transitowne Dodge Chrysler Jeep RAM of West Seneca from DealerRater.

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Repairs for my Honda Accord.

Great service through Mark Churchill. Thank you, Mark!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Transitowne Jeep Chrysler Dodge Ram of West Seneca! If you have any further questions, please give us a call. We're always happy to help!

Transitowne Dodge review

Great service, in both service department and sales

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Timothy, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

New car purchase

Excellent experience working with Mike G and his staff. Tyler was also extremely helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Lisa, thank you for your kind review; we are happy to pass along your comments to the team here at Transitowne Jeep Chrysler Dodge Ram of West Seneca! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Transitowne jeep

Routine service too longer than usual. Looked like only a couple of mechanics were working that day. Typical , unfortunately, in COVID times.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Over 2 hours for an oil change!

Over 2 hours for an oil change!!! That’s with an appointment. Incompetent run amok!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Terrible service department

Terrible service department. They need to find something wrong every time I bring a vehicle in for inspection. This time it was a license plate light that you wanted to charge me $60 to fix. Now that you raised your oil change price a 150% you will never see me in your service department. No way am I waiting three hours for oil change at$80.I will never buy a vehicle from transit town again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Jeep Renegade

Stress free and met the price I wanted.I think it was a good deal for a vehicle with lots of safety features and options.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello John, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Transitowne Jeep Chrysler Dodge Ram of West Seneca

Transitowne

Excellent dealership, great service and sales. Highly recommend for customer support.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Owner

Corey Collins was excellent. He was very knowledgeable, very helpful, answered all our questions, and was kind and efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Cynthia, thank you for your kind review; we are happy to pass along your comments to Corey here at Transitowne Jeep Chrysler Dodge Ram of West Seneca! We are always more than happy to assist you if anything else comes up. Take care!

Incredible

Xander was great! So much help! He was able to get me in the car I wanted and with a great price! He has also offered help more than once since I picked up the car. I couldn?t have asked for better service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Nicole, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!