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Transitowne Dodge Chrysler Jeep RAM of West Seneca

(767 reviews)
Visit Transitowne Dodge Chrysler Jeep RAM of West Seneca
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 8:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–8:00pm
Tuesday 9:00am–8:00pm 7:30am–8:00pm
Wednesday 9:00am–8:00pm 7:30am–8:00pm
Thursday 9:00am–8:00pm 7:30am–8:00pm
Friday 9:00am–5:00pm 7:30am–8:00pm
Saturday 9:00am–5:00pm 7:30am–5:00pm
Sunday 11:00am–3:00pm Closed
New (716) 608-3987 (716) 608-3987
Used (716) 712-5017 (716) 712-5017
Service (716) 608-3949 (716) 608-3949

Reviews

(767 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Transitowne Dodge Chrysler Jeep RAM of West Seneca from DealerRater.

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James Gray was great!Amazing car buying experience

Stopped in not knowing exactly what type of car I was looking for. James was very patient and was not pushy at all. I appreciated the time he spent with me in ensuring I got the car I was looking for. I would recommend anyone to puchase a car from Transitowne. Ask for James!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear Tony, Thank you for taking the time to tell us about your experience with James. We are so pleased to hear that he was able to help you make the decision that is best for your needs. We appreciate your business and we hope you will recommend us to family and friends!

expierence

Got my price in the range I wanted. Had the better price than other places

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mike, we are happy we could help get you exactly what you wanted! Thanks for coming to Transitowne.

You want to buy here!

I cannot tell you how happy I am with the experience I had in leasing a Ram 1500 with Tim Loughran at Transitowne. It was evident that all hands are on deck with every customer that walks in the door and I personally believe I benefited from their service! I strongly recommend everyone buy or lease from Transitowne!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Marco, we love reading reviews like the one you have written. We strive to provide the best service possible, so it's great to hear when customers receive that. Thank you very much for the recommendation. We hope to see you again in the future.

ernestine beers

vry pleased with whole experience very pleasant staff very helpful and polite. james may very pleasant and polite shoping with mom for car first time in 21 yrs. alittle sressfull for her but he made it very pleasant.thank you iwould recommend to anyone looking to buy .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Ernie, we are so happy to hear that you and your mother had a happy car buying experience provided by James and the rest of the Transitowne staff. Thank you for the recommendation. Please come see us again.

Great Experience

I traded in my 2013 Spark and bought a new 2014 Jeep Compass. Nicky was great in helping me out and she was very friendly. Made the transition very smooth and was very knowledgeable. I would highly recommend looking for a car here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

James, we are happy to hear that the trade in process was as smooth one for you. Thank you very much for the five star review and recommendation. Please come see us again.

James May got me new Jeep Compass

James May was a great salesperson. Answered all my questions. Now I have a brand new Jeep Compass.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the Five star review, Carrie. Enjoy your New Jeep Compass!

2011 Ford Fiesta

There was a large car selection on the Transitowne lot in West Seneca. My sales representative Jeff Persutti was very knowledgeable and helpful throughout the whole car buying process. He worked quickly and efficiently to get me into the car I wanted. I would highly recommend choosing Tranistowne when considering your next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Brianna, thank you for the great review. It's great to hear Jeff was able to give you a great experience. We very much appreciate the recommendation. Please come see us the next time you are in the market for a vehicle.

Great customer service

My service experiance with Korey Gegenfurtner, at Transittown Jeep, was excellent. He was thoughtful and proactive in his efforts to provide me with the perfect vehicle that was appropaite for my budget. I would highly recommend his progressive, concerning, and thoughtful business approach with anyone. Orginally, I wanted a Jeep Grand Cherokee, but the price was way above my affordability-range. However, instead of throwing-in the towel, Korey G., went out of his way to find another vehicle that was fairly new, with lesser mileage, and great fuel effeitency. In addition to Korey's excellent efforts in finding me a suitable vehicle appropaite for my budget; he went above and beyond by providing me with updates on the transitional processes involved in purchasing my vehicle via waranties, financing options, and maintancnce oppertunities.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Beke, thank you for sharing your five star experience. Our goal at Transitowne is not only to get someone in a vehicle, but to get them in the right vehicle for them. It's so great to hear that Korey was able to do that for you. Looking forward to seeing you when you bring your vehicle in for maintenance.

Wonderful Service!

I highly recommend Patrick Wolcott. He was a fantastic salesman. Easy to work with and very personable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Erin, thank you for taking the time to share your experience with our salesman Patrick. We are glad to hear that he helped provide you with an exceptional car buying experience. Please come see us again the next time you are in the market for a new vehicle.

2010 Ford Escape

I was very pleased with the over service I received. Everyting was taken care of so quickly. I will definitely purchase another vehicle from here again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Janet, we love hearing from satisfied customers like yourself. Thank you for the five star review. We look forward to your next visit.