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Transitowne Dodge Chrysler Jeep RAM of West Seneca

(767 reviews)
Visit Transitowne Dodge Chrysler Jeep RAM of West Seneca
Sales hours: 11:00am to 3:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–8:00pm
Tuesday 9:00am–8:00pm 7:30am–8:00pm
Wednesday 9:00am–8:00pm 7:30am–8:00pm
Thursday 9:00am–8:00pm 7:30am–8:00pm
Friday 9:00am–5:00pm 7:30am–8:00pm
Saturday 9:00am–5:00pm 7:30am–5:00pm
Sunday 11:00am–3:00pm Closed
New (716) 608-3987 (716) 608-3987
Used (716) 712-5017 (716) 712-5017
Service (716) 608-3949 (716) 608-3949

Reviews

(767 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Transitowne Dodge Chrysler Jeep RAM of West Seneca from DealerRater.

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Wrangler Experience

Great service. Friendly staff and salespersons. Answered all our questions (and we had a lot) and Nicky Salvatore spent five hours with us finding exactly what we wanted. Very happy with our dream car and the service she provided!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for all of the kind words - they mean so much to us! We are happy to hear that we were able to answer all of your questions and that you were able to find exactly what you were looking for with us. We hope you are enjoying your dream car!

2013 Chevrolet Malibu

Jeff was very respectable to me and my father and was willing to do what was necessary to make the deal happen. He was very honest and very devoted to making the customer happy. I couldn't have found a better salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the great review, Josh. We are very glad to hear about your positive experience with Jeff, and we hope you are enjoying your new vehicle!

Great experience Transitown Dodge

We saw Tim and Ken when we came in to look at a new Jeep. They went above and beyond to make the buying process quick and easier. We also had our two children with us and they were so patient with them and made us feel welcome. Great service and extremely friendly. I would recommend them to anyone! Thank you Tim and Ken!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for sharing, Patty! We are glad to hear that Tim and Ken were so helpful and patient. Of course your family was absolutely fantastic and friendly, so patients wasn't exactly needed. Thanks for recommending us, and thanks for choosing by Transitowne!

Pre Owned 2013 Silverado 2500HD

I have a very good experience, nobody was pushy. Great buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Joe! It was a pleasure doing business with you.

My experience at Transitowne Jeep

My experience with Ray Riordan and the rest of the staff was great. They took the time to get me the deal I wanted and I am very happy with my new Jeep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience, Chris. We are glad to hear that Ray was able to work out a great deal for your new Jeep. Thank you for choosing Transitowne!

New Dodge Grand Caravan

very satisfied with sales person, James May. I feel he worked very hard for me to get into a new vehicle and I am a happy customer. I would recommend him to friends and family.Will come back for next vehicle in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the great review, Jerome! We are pleased to hear about your experience with James, and we hope you are enjoying your new vehicle. Thank you for recommending us, and we look forward to seeing you the next time you are in need of a new or quality pre-owned vehicle!

New 2015 Jeep Wrangler

Excellent experience, above and beyond to try and find a vehicle that we were searching for. My salesperson Nicky is the reason we did not go anywhere else, so thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the great review! We love hearing that our sales associates go above and beyond to make our customers happy. That's part of what makes Transitowne one of the best! Thanks again, and we hope you are enjoying your new vehicle.

1st Dealer purchase in 30 years.

I decided to stop in and look at the Jeep Cherokee. I heard good reviews from friends and acquaintances about the Cherokee. I presently drive an BMW X-5. A solid quality vehicle. Well, let me say the Jeep Cherokee surpassed all expectations and the sales staff were polite and professional. Bill Szymanski the sales representative was informative and knowledgeable. A man to have on any team. No pressure sales, just a comfortable experience. The Used car manager Jason Christopher was also polite and to the point. I walked away feeling very fortunate that I walked in the door. Ill buy my next vehicle here when I get the chance. Dennis M.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for sharing your experience, Dennis. We are very glad to hear that you were pleased with the Jeep Cherokee and with our sales staff. Your time is valuable, which is why our associates like Bill and Jason strive to be informative, but to the point. Thank you for stopping by to check out our inventory, and we look forward to seeing you when you are in need of a new or quality pre-owned Cherokee!

New Jeep

Megan was an outstanding sales person, she was patient with me and had excellent customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for sharing, Hannah. We appreciate the great feedback, and we are glad to hear that you had a great experience!

Pre Owned 2010 Dodge Ram

My salesperson Nicky was very friendly and knowledgeable. Excellent experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing! It was a pleasure doing business with you, MB.