Reviews
They are always very helpful, pleasant, knowledgeable and
They are always very helpful, pleasant, knowledgeable and accommodating. I trust them to do the work well and not up charge like other shops do.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Karen, we're glad to know you've found our team at Upstate Chrysler Dodge Jeep to be helpful and trustworthy. We appreciate your kind words and look forward to serving you in the future!
Excellent, superior.
Excellent, superior. All questions answered with no pressure to buy. All friendly and knowledgeable. I would recomend them to friends and relatives.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to know you had a great experience with us at Upstate Chrysler Dodge Jeep! It's wonderful that our team could answer all your questions and make the process pressure-free. Thanks for recommending us, we appreciate it!
No pressure sales.
No pressure sales. Also fair trade-in value for my vehicle. Car was ready when promised and Mike was knowledgeable about features
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to know you had a positive experience with Mike and our team at Upstate Chrysler Dodge Jeep. We strive for no-pressure sales and fair trade-in values, so it's great to see that reflected in your visit!
As always a great dealer Service great always willing to
As always a great dealer Service great always willing to listen and help Great job
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate you taking the time to leave Upstate Chrysler Dodge Jeep this awesome review, thank you!
This was the BEST car buying experience I’ve ever had!
This was the BEST car buying experience I’ve ever had!!!! Stress free, every question answered, and every detail addressed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to know that your car buying experience at Upstate Chrysler Dodge Jeep was the best you've ever had! We strive for stress-free transactions and clear communication. Thanks so much for sharing this positive feedback!
Great customer service by the service department.
Great customer service by the service department. Chris has provided continuously the most professional and virtuous service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always attentive and easy to work with.
Always attentive and easy to work with. Friendly, knowledgeable staff that work hard to earn your business.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know you found our team at Upstate Chrysler Dodge Jeep friendly and knowledgeable. We always strive to provide the best service possible, so it's great hearing that we've earned your business!
upstate did a very good job at finding the issues with my
upstate did a very good job at finding the issues with my Ram 1500 Eco Diesel
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's always our pleasure to assist you with your vehicle needs and we appreciate your kind words. Thank you for rating us five stars! - Upstate Chrysler Dodge Jeep
Professional, personable and did not feel pressured.
Professional, personable and did not feel pressured. Dealership was organized, neat, and professionaal. I would recommend to others.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to know you felt comfortable and appreciated our organized environment at Upstate Chrysler Dodge Jeep. Thanks for recommending us, we look forward to serving you again in the future!
Horrible customer service and the appraiser they have
Horrible customer service and the appraiser they have probably needs money to get a clue. Been a customer here for 9 years. When I walked in I was told my truck was in a moderate accident on the carfax and thats why they were offering such a low price for my trade. Which was untrue my truck was never in an accident. After I informed him of that fact, he then continued with the same false estimated numbers. He told me to wait 6 months until the lease was up and come back. I will never in my life or children's life ever go to upstate ram in attica again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car